Slot Hotel Schagen

Schönes modernes Burghotel mit Wassergraben in der Stadtmitte. Man nimmt am Entenleben teil.😃

Es war eine technische Herausforderung zum Check in- mit Codes-, sowie dem Umgang mit einem Online Key. Man muss mit dem Handy die Hoteltüren öffnen. Ältere, die im Umgang mit dem Smartphone nicht so geübt sind, geraten schnell an ihre Grenzen.🤓 Die Rezeption befindet sich im Restaurant, es wird auch gerne geholfen, aber nur bis 22 Uhr!

Zentral in der City und der Stil des Hotels

In der Dusche waren noch Haare vom Fachpersonal und die Minibar war aufgrund der Geräusche die zu produziert wahrscheinlich vom vormieter ausgesteckt

Die Lage des Slot Hotels ist super. Direkt neben dem Zentrum. Aber in der 2. Reihe, daher sehr ruhig.

Reinigung der Zimmer. Betten wurden nur jeden 2. Tag gemacht.

I liked the location of this hotel . It is right in the centre of Schagen . Our rooms were generous and very clean. We had a lovely little window seat, which was lovely to watch the ducks from

The fridges in both rooms were so noisy it was hard to sleep , so much so that I had to leave the fridge door open on the last night at 3am as it bothered me so much. It only makes noise when shut.The pillows were all different sizes and lumpy and uncomfortable. We only saw one staff member during our entire stay . There is no one there . Ever! No one at all . When we arrived I couldn't get in as the key swipe action wouldn't work on my phone. I kept ringing the hotel phone number . No answer , and no one rang back . Luckily when I sent the email to my daughter it worked. But only her phone could let us in to both rooms and from outside.throughout our stay .We couldn't figure out the Aircon. Again No One There . The only staff member we met was really put out by us, made us feel really like an inconvenience. My dutch friend apologised about the way she spoke to us and was disgusted as she was so surprised by her angry manner towards us. On my last day I went down hoping to find someone, as normally all the doors were locked. I found the same person, asked about how to check out I was told to find her as she will be around, walking, very busy , then later I came to see her she just said , " yeah , OK " and then turned around and walked off . And that was it . Checked out No thank you , or how was your stay blah blah . Just ,yeah , go away . Awful This is a very expensive hotel , It's location does not compensate for completely NO CUSTOMER SERVICE , UNCOMFORTABLY LOUD NOISE INSIDE YOUR ROOM , UNCOMFORTABLE SLEEP , and too hot in your room. It felt like a hostel with nice sheets and cost me nearly €850.00 for three nights . Would recommend for the location , but there is another hotel beside it and others. I'll be staying there next time.