Grand Hotel Tremezzo

The staff were exceptional and every detail has been considered.

Heritage feel, views, pizza restaurant

Too many tourists not hotel guests, pool on lake is not in hotel grounds and you have to cross a public road to get to it

Very opulent hotel where attention to detail is outstanding as was the Amazing view from our room.

To be honest there was nothing I disliked although found some of the other guests were a pain.

The hotel is situated in a stunning location overlooking the lake, with beautiful grounds and facilities.

As great as the location is, so poor is the service. From lazy poolside staff, to unresponsive concierge and reception staff. I’ve requested specific information to help make my anniversary I wanted to celebrate memorable, and the online assistance in the run-up to visiting the hotel literally ignored my dining and gift purchasing requests. When confronted, instead of apologizing and correcting, they lied and said they responded, forwarding me old messages and not the ones in question. It’s a pity that such a great location is let down by such terrible staff.