The view

Everything. The place needed a good clean,no cleaning at all,equipment Items stated on itinary were missing, no toaster,airer,ironing board,bbq,instructions for cooker & dishwasher,extracter hood missing,plate drainer rusty.oven had not been cleaned since last person used it, bathroom extracter fan filthy,plastic toilet seat cracking & filthy, dining table is a low coffee table, four chairs badly frayed, sofa felt like it would collapse if sat upon. Pool needed cleaning,astroturf badly patched & used as a dog toilet,pagoda unsafe, screws protruding on pool decking, no outdoor cushions.the driveway was littered with tree and hedge cuttingsThe person who gave us the keys stated she was only looking after the rental and she would clean the pool and get rid of the cuttings. we later found out she was the owner,later after complaining about the pool and the rock laying in the bottom she took the rock out but left the pool. After this she refused to communicate with us either by phone or text or door. The apartment may have been delux several years ago but certainly not now as the added photos prove.the listed pictures DO NOT give the truth,We have paid out hard earned money for this, how is that this property is still on Booking.com's listings?

this property is extremely inconveniently located for a family holiday, up a very steep series of hills. it is a half day’s hike from the beach. it is in no sense “de luxe”. it is grubby and in a poor state of repair. it was frankly the most depressing holiday accommodation I have experienced since an ill-judged weekend in Mablethorpe