The view and nice staff

You had to pay every single extra (e.g. bowling)

Location is great. Close to town and right across the beach.

No air conditioning and lack of hotel laundry services.

The view

They didn't prepared what I asked for

After changing our plans last minute following a 7-day stay in a Centerparcs VIP cottage (highly recommended!), we booked this hotel again for one night. We had a sea view room, quiet and clean environment and access to all CP activities. Had a great night's sleep too. Staff all really helpful and friendly.

All great, so no comments here :-)

Big room with sea view in great location and a comfortable bed.

Bit worn / tired looking in places. Facade of the entry could do with a clean. Discarded mattress topper was found opposite the elevators on our floor.

Beautiful location, great breakfast.

good entertainment for children, wonderful view of the sea, didn’t order breakfast

Perfect position,great views.

Check in at 4pm is abit late.

Extremely friendly staff, perfect location and more than enough breakfast.

More eating and drinking possibilities for dinner would be nice.

The bed is really big, the view is great

couldn’t find anywhere aqua working time except asking on the reception

Beautiful view from the hotel room, Room is big clean and tidy Staff is friendly and helpful

Hotel can put some advertising /posters about activities held there (timing /price), Not just online.

good location, nice view from the window, clean room, a kettle and a coffee machine

dirty swimming pools in Aqua Mundo

good location for what we had to do

I had a discussion with the staff in the morning and it was very distressing

The staff was super friendly and helpful at all times. The hotel is located perfectly and you can reach everything within short walking distance. The beds and pillows are super comfortable. The view of the ocean is truly perfect! It’s easy to find your room. The breakfast was very delicious.

The windows weren’t all that clean which made it hard to watch the ocean with closed windows. The floors were a little dirty but that didn’t bother us. Even tho the breakfast is super delicious, it’s pretty hard to get to the foods because of millions of people just standing in your way. Price-performance ratio is therefore a little unrealistic because it seems too pricey for what you actually get.

I loved the Aqua Mondo facilities and the play area my daughter truly enjoyed the experience, The reception front desk had an excellent customer service. Very very friendly and welcoming people they are and the reason guests continue to stay and not leave early before their trip ends.

The cleanliness of the rooms, I understand it’s a not a 5/4* hotel but my goodness it’s the worst place to stay for more than 2 days. Housekeeping in this hotel is a joke and most of the ones I met on my way out looked like they didn’t want to be there in the first place. The worst and dirtiest rooms I’ve stayed in. They hotel has a beautiful property on the outside because of the view but on the inside is a total mess. Also my daughter dropped a toy that rolled down the bed and lemme just warn you to not look under the beds😭 Very poor housekeeping.

Aqua Mundo is awesome! Had so much fun! Lots of other family activities too

location - right by the beach. fantastic. rooms clean and do the job well. albeit shower is poor

staff could offer no explanation as to the amenities when requested on check in. one female receptionist replied with ‘I can never keep up with the opening times’ - well how do you expect your customers to? general staff attitude was poor. requested a coffee and was ignored several times until I raised my voice and was abruptly told - the bar is closed! staff have zero customer service, and I don’t use that lightly. shame