Hotel Stara Planina

Great location, excellent spa, wonderful stuff.

Minor fixes in the interior are necessary.

Friendly staff

Warm food in the buffet was not actually warm

Location is fabulous and stuff is excellent

4 stars property needs some “facelifting”

- Underground parking spot (per room) - Proximity to a ski lift - Proximity to a ski rental - Fast check in - People at front desk are very helpful - They ask you to show COVID certificate or any test negative result - Each woman got a rose for 8.3. 🌹

- 5% of people wear masks, like who knows what is in your food that is served in an open table form - Kids are everywhere and there are so many of them, they are so loud, you can hear them when they run in front of your room, screaming so often so you can forget about peaceful time in here - Very crowded during breakfast and dinner, it happens that you can't find a free spot to sit and eat - Pool is fairly small, overcrowded with kids - Pool towels are of poor quality - There is no kettle in a room => no tea, no coffee - No complementary bottle of water - Food is so so, eatable but not the best, one great thing is a pizza that they are making from scratch for dinner every night - No hotel guest room slippers (those white ones), instead there are some flip flops for pool which people reuse, uhhhhh it's gross! Thankfully we brought our own poll slippers - Rooms are ok, clean but so outdated and you can see that they didn't invest anything in last 10 years