easy to shopping mall

parking is too expensive. no discount to renters

location/ balcony/service

needs updating

very cozy and comfortable. Within walking distance of all the historical sites and good restaurants

the air conditioning is a bit weak

Area convinence...

Staff no professional

Only good thing was the room view as it was on the 21st floor

There was no wifi connection, given wrong password There was no water heater provided for a whole night Worse thing was, there was no staff at the reception most of the time. It was a hotel suite, but we were only given one room card. Contact number was not provided, in very small font and when we called the number, no one picked up the call at all for the whole night and there was no one at the reception that we could ask for help at all. We had to shower in cold water and no wifi for the whole night, very poor customer service. Had to go down to the reception in the morning to ask for help, looks like only 1 man manning the reception. End up it was a power trip and the man just flipped the main switch and just quickly left the room, zero service recovery or apology given. Will never book this hotel suite ever again.

very strategic location. can just walk to Sunway lagoon. Right beside the Sunway pyramid hotels and resort.

it’s not a new building so don’t expect highly

Room space bigger and comfortable

Room facilities are outdated, limited and journey to the room very difficult from hotel lift and car parking area.

location is the main reason why i chose the place

Only 3 hangers available, no door mattress in front of toilet & no safe deposit box

Convenience and best location. Extremely friendly check in staff - Mr Munna.

Cleanliness, change of linen, . Curtains were very very dirty and soiled.

Staff was great

Room was dirty, not well maintained and run down. Sorry instantly change to pyramid hotel. Waste of time and money booking this facility. Very disappointed as there's even a layer of dust of most cupboards and TV and bed, check in counter is worst then any motel or hotel I've been