Nothing

Worst experience. We arrived at the hotel, but the system was not working. The front desk guy said he couldn't check us in. despite the fact that we had an online reservation. We waited for about 1 hour, maybe we could wait more, but it was already late at night and we just wanted to sleep, especially my baby and we had to contact another hotel. but, the front desk guy told us we can check in online. Are you joking ? I think this is the worst customer service I have ever had. Well, the most unpleasant thing is that the hotel withdrew payment from us, for the service that we did not receive, through no fault of ours…

Easy to get to

Parking for the hotel is not on site but around the block. Fire alarm flashing was going off until around midnight due to faulty wiring in the elevator.

We did not see any breakfast.

The bed linen was dirty so I ask for a new set. The property was"overbooked". My children and I waited about 2 hours for a room. However, the staff helping us was very kind. Water cost $5.00 in that hotel.

well located, good mattress and quiet

difficult to find the entrance

Lovely hotel.

Just a bit too far out of town. It is a bit of a walk to get to all the bars.

Fairly new hotel, they got the design and furnishings right from the start. A really pleasant place to stay. The room had a large walk-in shower.

Not much

everything

Friendly Staff Prompt Service Check in under 5 min Valet parking

Parking Valet Lane tight spaced

Nothing

I didn’t get my refund for not even stepping foot on the property

Convenient location

very nice

very clean well takin care of

quiet. clean

I got charged for extra things on my debit card that I didn’t ask for. the staff should have went over my bill before just taking my card. they should communicate with customers more.

Didn’t get any breakfast

We got in 11 p.m and the lady at the front desk was overwhelmed with people. It take us a hour to check in. Than the fire alarm went off at 6 in the morning which turns out to be a false alarm.