Hotel Acuario

Good hotel in a nice area which wasn’t full of tourists, helpful staff, tours available, big room with balcony and hot shower, great buffet breakfast

It was quite cold and raining on a few days and more blankets would have been good along with some tea and coffee making facilities in room. Room was also big enough for a couple of chairs and no bedside lighting. Evening buffet meal is okay but could be better and poolside bar not open. Also quite a hike and all up hill from the centre.

Freundliches Personal, frische Salate beim Essen, wunderbarer Blick auf den Teide vom Balkon, im Zimmer war alles was man braucht. Strand bergab 15 min, zurück bergauf 20 min.

Die Auslegeware im Zimmer hat unangenehm gerochen, Renovierung nötig. Pool war kalt.

The bedrooms were comfy and kept very clean. Breakfast in the mornings was nice.

Prospective guests should be aware that the hotel is a 20 min walk from the beach and (naturally enough for a volcanic island) is up a hill. Walking back in the evenings was a bit of a slog.

The staff were very helpful and friendly. The bathroom was a reasonable size with a decent shower. Two great bars within easy walking distance.

Interactions at reception (Check-in and paying restaurant and bar bills) were slow, possibly due to a slow computer system and insufficient reception staff at key times. The room was small and cramped with uncomfortable beds. The buffet dinner, although varied, had poor-quality food. Only one waiter was in the large dining room, setting and clearing tables and also acting as the barman. He was friendly and helpful but horribly overworked.