no dedicated front desk, staff from restaurant checked us in didn't speak any English smelled like cigarettes in the hallways very noisy at night from people on the main street

Close to food and train! Quick walk to the beach. Great view of water. Tub was very nice.

Central to the town. Easy walk to the Metro and beach.

The room was on the small side.

Fantastic location and great value for money! super find

Stayed in room 205 for a whole week. Room with river view and bathtub. Lift that connects to the street. Supermarket one block away. Restaurant/bar in the premises. Huge TV. Noise isolation from the street is very good.

No satellite TV. No bathrobe. Lots of dust on the floor and other surfaces. A/C did not work in my room nor my friend's room and it was very needed when days were sunny (although fans were provided). Cleaning could be better, bathtub was not as clean as it should be. Treatment at the bar one night was not very professional.

Location is superb, the rooms are beautifully decorated and the staff are so friendly. This was our third visit to Plentzia and third stay here. The restaurant is excellent and the bar/terrace areas are the loveliest places to relax

Nothing

Very nice room, friendly staff, well managed

Perfect service. Stuff very friendly and helpful.

ParKing in Plentzia is very difficult to find in August

We were just looking for a place to stay close to the airport before flying home after a road trip around Basque country - and found this little gem of a hotel. The hotel is spotlessly clean, modern and central. The staff were fantastic -so pleasant, helpful and attentive. We had dinner there twice - food & service were excellent on both occasions. Nice promenade and beach in Plentzia and a good base to explore surrounding area. Also train/metro stop for Bilbao is close to hotel.

There is no parking at the hotel but there are car parks nearby (it was quite busy on the day we arrived but this was due to a local festival). Staff advised us where to find parking 👍

The location was excellent very close to supermarket and to the beach. The employees were very VEEERY opened to help us with anything at all... From special requests to simple plastic bags. Always with plenty of smiles and great energy... Outstanding is the word.

My room's AC was not working... And with 35 to 39 degrees temperature outside this is a must... Specially with the price paid

great location, nice rooms

didn’t have a good welcome. staff very busy with lunch service. as a hotel guest paying premium rates did not feel welcome or valued. very anonymous experience. but if you don’t mind that, the room and location was good

Staff, location views

the view from the room onto town square beach is in walking distance location alongside the beautiful estuary

The restaurant downstairs had a beautiful range of pintxos.

A bit noisy. Not sure if walls are thick enough

Great location and estuary views.

Nothing. All ok.