there is a hotel in a historic building with no reception =) you call to hotel (the number you can find in a conformation of your reservation) and the person tells you where you can find the key and where is your room. I was confused when I did not find a reception, thanks to another guest - he helped me. Anyway, when you come into the room, you feel like in medieval castle and just enjoy the stay

(1) did not find the "reception" fast and it took time to find the key (2) did find the log/pass to Wifi in my room, found it only in breakfast room next day

Wonderful location and building, friendly and helpful host

Nothing

Wonderful 16th century property with a friendly relaxed feel and a warm welcome from the family.

Historical building.

No air conditioning, no mosquito nets.

Bella casa

Wonderful experince. Host was very helpful. The facilities are better than in any hotel. I strongly recomend if you will visit Piacenza

First of all - be aware that this is not a B&B (no breakfast), and hardly a palazzo. What you get is a room in a traditional courtyard building, typical of Piacenza. Just don't expect hotel levels of comfort and service. However, the situation is very good - close to the central attractions in Piacenza. At the same time quiet, with a big comfortable bed in my room - I slept very well here. The mini-kitchen was OK for fixing your own breakfast, and there is a supermarket right round the corner. The building is old, and parts of the room are difficult to keep immaculately clean. But the cleaning was good considering this, and I appreciated the extra cleaning session in the middle of my one-week stay. Also good advice from Paolo on how to get a nearby bus to the train station.

The bathroom was quite narrow, up two steps. Since I am 192 centimeters, the bathroom mirror reflected me from my shoulders down - also the shower was fixed at around chest level. I also found the shower cabinet very narrow and kept bumping into the walls and the water control. The lights in the room were a bit insufficient for dark November. I had a room on the ground floor, in the corner of the patio, so there was not much light from the window. With the room size quite good, I missed a really comfortable seating area. The "vintage chair" was not very comfortable.

Helpful host Great location WI FI brilliant

all services good

nothing. all is good

The Beds are very comfortable and location wise very good for us, and cleanness was very good

Noise levels during night was bit disturbing test all are very comfortable

a very special place! real Italian palazzo, spacious room with high ceilings, incredible atmosphere and very nice hosts.

quite. atmosphere of being in an old palazzo

On my cloudy day there interior lights were not sufficient for me but I’m an older traveler and need brighter lighting. .

I had a very comfortable stay

Gorgeous room! Good breakfast!

All bedrooms, dining room, and salon are very stylish, real old fashion designs. The calm atmosphere of history was very impressive and antique furniture and paintings impress me as well. We very much appreciate the breakfast (continental) service that was kindly provided by Paulo.

We would like to have a refrigerator.

The bed we had was absolutely great, didn't look like anything special but it was grand. I liked the whole atmosphere of the building and the room. The interior is a queer mix of old, new and kitsch.

Nothing really. You get what you sign up for. Oh, and the property is to the right when approaching by car. My sat nav had it wrong, just saying.

Very nice owner, very close to the main piazza, huge room, great value.

Easy to walk past without knowing it's there.