Lights not working, room had tons of electrical problems.

Service was not the best. Room had electrical problems.

Parking attendants are not very friendly

Équipement, swimming pool and decoration

Extremely noisy day and night, large avenue nearby. The bed is not done: sheets and covers are folded and you need to prepare your bed yourself!!!! Not prepared for cold neither.

Good Breakfast and staff

Small room

Cozy, spacious rooms with comfortable beds. Great location, clean rooms and bathroom, and nice friendly staff. We didn't have breakfast, but the restaurant seemed nice. Very close to the Athletico Paranaense stadium, ~12 minutes walking.

Our check-in process was just a bit long (around 30 minutes) because the person helping us wasn't fully familiar with the system and process yet. He was very friendly, but staff should be better trained before helping guests with the process, if it's something that can take so long.

The location was good and the room was quite spacious.

Parking was an additional 30 brl per night. I requested a room on a high floor and was given a 2nd floor room facing another apartment building. The pool was covered and there was no business co-working areas.

The best and most comfortable room. We had a balcony where we could enjoy the city view, it was great. We didn't use the pool but we went to check it out, the water was warm and very nice. The gym was cool, easy to use everything, it had a bit of mold going on a specific wall but we could smell and the area was 'isolated'. It was a great stay.

The checkout process was unnecessary the way it works, we expected to just give the keys back and that's it, but instead, we had to wait in a long line because we had to wait for our turn. It was ridiculous. Also, we had to wait forever to get our car back, the valet parking was terrible, and the guy complained it was all alone... we don't want to hear that, we just want a great service, since we are paying instead of parking ourselves. I think they should improve all of these processes to make it an easier and more pleasant overall experience.

the breakfast could have been a little better for the price you pay off the deal packages

The swimming pool was not available because it was closed for maintanence. This is an important information. I should have been informed before. One of the reasons I chose this hotel was the swimming pool. I paid for something that was offered and we could not use it. Transparence is very important, if I knew before, I would have chosen another hotel.