A empresa em uma política de inclusão de pessoas lgbtqiapn+ que é muito legal. Gostei muito de ver e conviver com pessoas trans. Além disso, todes funcionários são muito bem treinades.

A posição da televisão no quarto podia ser melhor. Não dava para ver tv da cama, mas isso não chegou a ser um problema.

Atendimento dos funcionários é excepcional.

O quarto que me colocaram, n. 1205, fica exatamente em frente a 3 elevadores, que possuem aviso sonoro de chegada. Isso durante a noite incomoda muito. Sugiro que troquem o aviso sonoro por um aviso luminoso.

O box do banheiro n tinha divisória , malhou tudo

Boa localização.

As instalações não correspondem às fotos disponíveis. O mobiliário é antigo, o banheiro não possui box, apenas uma cortina de baixa qualidade. Após o banho, o banheiro fica completamente encharcado. O chuveiro do banheiro não esquenta e mesmo após diversas reclamações, o problema não foi solucionado. Trata-se de uma diária com valor considerável para um hotel que entrega pouco.

Staff was great. Breakfast was great, location was good but not safe at times. My biggest disappointment was that the room was not heated. For the price I expected a comfortable room with heat for the cold nights

the place is in a great location - hotel has some age, but was built in a first-class manner. marble floors in lobby with very cool art piece - I got the deluxe king - which was huge and the bed absolutely awesome. great wood floors - just a great feel all around. a few tweaks though would truly add to the overall feel.

I think they did not have room service, which seemed bizarre for an upper crust hotel. The gym was decent, could use a touch of an upgrade.

Good location in a lovely neighborhood. Fantastic staff, smiley and friendly. Cozy room, very silent and ventilate. Good breakfast with variety and healthy options. With good wifi and internet, I had meetings without problems and worked without interruptions for a week.

The room has good space, but the bathroom is small. The towel was in a bad state; I suggest replacing the old ones. The room lacked light spots getting pretty dark at night, making my later work hours hard. The cabinet has bad disposal, I would prefer some space to easy open the baggage.

I stayed on the top floor which had beautiful views of the city and shielded me from traffic noises. Staff were super friendly and helpful and breakfast was great. Great toiletries and a comfortable bed. Unfortunate that there was no pool, but there is a small gym.

My large towel had several rips in it and my room was right opposite the lifts which meant that any time a lift got to my floor I heard a very loud 'ding' and the doors opening/closing. This also meant that when people were having a conversation near the lifts I could hear every word. Very thin walls which unfortunately put a downer on the stay.

Location, it was walking distance to a small mall and easy to get around.

I wish it included some water bottles with the room cost, but not a big deal honestly just a preference if it did. It had a mini bar so the water in the room was for sale.

Wonderful breakfast buffet, huge room, helpful staff, great deal

well located. it’s needs renovation. the rooms look slighted old. breakfast is good. good value for money

pls read above

Staff kindness and efficiency.

The shower didn't have much water.

Excellent service, very attentive staff. Very good breakfast. The location is very good and safe.

It was a little noisy, I was staying on the 10th floor and could hear the street renovation and noises from the other rooms. The room was quite cold.