I had a problem with air conditioning and couldn’t sleep, the staff/ management were so accommodating and moved me to a suit

I think they have a problem with their air conditioning system

Excellent, a highlight all times

Service in upper floor of Porto Bello: not attentive. Low quality of wine by the glass Low quality of dessert: lemon sorbet with Champaign.

Everything, it was a paradise. When, as we are traveling through many countries and visiting many hotels on our vacation, this one was an excellent experience compared to all casual hotels, many times for the same price. Worth the money 💰

Everything was great!

Nothing

It is very clean, has a very friendly and helpful staff. The room price appears elevated at first sight but is very reasonable when considering the location, the quality, and the fact that the spa access is included. I would definitely come back to the hotel. Seldom, I have had the opportunity to write such positive recommendation.

Excellent service Friendly staff excellent view from the room

The room the bed the view were great It was a good experience overall

The only minuses are that they dont use radiator heating in winter but rather airconditions which is less good. And the 5 star hotel room has nothing to make coffee or tea with which means you need to buy it as service which costs 20euro for 2 tea puts...