The location on the zocolo with all the Xmas lights plus the orchestra playing Dazon and being able to watch the elegant dancers so easily was excellent. The old elevator was enchanting, and very historic. The cleaning service tries hard.

The hotel has seen better days and my junior "suite" was so bare bones. No wall decorations, no coffee maker or coffee, no window that could open .... and a very spotty wifi that went in and out. , no real lobby for sitting and just a tiny booth for reception . And to think that this was once one of the elite hotels of Veracruz

I stayed in the huge junior suite,was a great room but it's best days were many years ago.The view from the balcony is worth the price alone as views are the best in Veracruz, straight out onto the hustle of the historic centre,perfect for a few drinks before you head out.

great location, good value for the price with Genius discount. Great that it has a parking in the city center. It was clean.

No atmosphere at all. Very simple room with no windows.

Beautiful old entry hall and elevator.

The windows were not washed. The window that led to the roof where there was a big mess.

location plenty of parking. clean

outdated, one small mirror in bathroom, not enough lighting. elevator took forever.

the location

everything is old and bad condition

They have their own parking garage in the back of the hotel, you walk thru into the hotel, the a.c. unit in my room was ice cold, loved it, front of the hotel is a plaza, there about 5 restaurants to the left and right, cost is reasonable compare to other restaurants in the area, staff was nice, as well as house keeping Local local local is prefect, close to major attractions like the naval museum

Cons it's an old building that needs repairs (they tried I think), elevator is small with a max of 2 ppl at a time, the electricity went out once a night for about ten min roughly around 1am the first time and 2am the second time, but was told it's normal😬

la arquitectura del hotel

vista

Located exactly on the zocalo, across the square from the Veracruz Cathedral. More walkability in this colonial section of the city compared to the beach area, which is fine if you prefer the beach. The staff speak limited English but they are friendly and try hard, and went out of their way to help me set up the mandatory (of of 4/22) Covid testing for my return flight, gave me some tips for other places to shop besides the artisan market place and Malecon area, and ordered me a taxi.

There are no mini fridges in the rooms, guess I'm spoiled! Some days rooms are cleaned later in the day than I am used to. Some of the rooms, on the first floor at least, abut the area of the roof where the air conditioning system components run and the hum was immediately evident, I explained that it would be too loud for me to sleep and they moved me without a fuss.

The management was great , he helped me find the room I wanted...

The rooms are a little different then the pictures.

I think the hotel offers a lot of value considering the price, it's super well located at the heart of the Center of the city in the main touristic called "Los portales", so there's a lot of restaurants and highlights around. I wasn't so happy with the parking lot because it's small and you have to knock and wait in a dark street for them to open it in the night and a small inconvenience is that as the hotel is located in a party street, you will have certain noise at the bedroom but I was able to sleep :) I recommended it.

The parking place and some noise.

just location

shower curtain with big stains really nasty, broken windows, electrical outlets dangerous, really dusty, no water on toilet tank a guy had to come in and fix it, etc etc

Everything

Nothing