O que mais gostei da acomodação foi a localização! O hotel sem dúvida tem a melhor localização ❤️

Não gostei muito do café da manhã, era tudo muito repetitivo, todos os dias era as mesmas coisas, acredito que deveria melhorar nesse aspecto. Os pães estavam muito duros, acredito que não eram do dia. No café da manhã o hotel deixou muito a desejar pela estrutural belíssima que ele tem.

Localização perfeita, no centro de Gramado.

Restaurante com pouca opção de comida

Gostamos bastante do atendimento da recepção.

Hotel nota 10, excelente localização, perto da principal rua turística de gramado, da para fazer tudo a pé no entorno. Quarto com bom tamanho, cama confortável, isolamento acústico nos quartos. Café da manhã muito bom, com muita variedade, frutas, pães, doces. Voltaria com certeza.

Location

Nice and clean, breakfast was good, the staff is friendly and helpful.

good location,

The location is just perfect. The room was clean, very comfy and the breakfast have a good variaty of options.

The price charged for the water was too expensive and the elevator was dirty. Nothing that would cause any problem with our staying, but worthy mentioning.

Clean room , friendly staff

Room is too small for a junior suite

Perfect location!!

- Comfort - Location

- Extra fee for parking

location

a bit noisy

Comfortable, clean, modern property; central location, half a block from main avenue and walking distance to all downtown attractions; friendly staff

- The room was cozy, - The whole hotel environment was clean; - Excellent breakfast; - Great localization.

the hotel is very well located, everything is very clean and tidy. breakfast is great, lots of options and well served! the restaurant is good, good food, good value. the staff were very nice and helpful. Lincoln was of great help and education with us every morning, that helped to brighten our day.

I said that breakfast is very good, and it is, but there was one day, a Wednesday, and it kind of seemed that the chef was on his day off, some items missing, cakes badly cooked, and a few other things that didn’t keep the standard of the others days, but it was still ok. the staff was really nice except for a few ladies that helped with breakfast and cleaning the tables, that don’t even answer your good morning greeting, thats a pitty, because the reception and all the rest of the staff were very nice and helpful. Lincoln was of great help and education with us every morning, that helped to brighten our day after the non greeting ladies.

The hotel is great! The best part is the staff, they're super polite and respectful, always ready to help. Breakfast is really, really good. The room is fine with a comfy bed and hot shower!

The gym could be well-equipped.

location

part of the bathroom inside the room, not comfortable for daily routine. noise walkways and doors not able to keep room quietly from it