Clean and comfortable room. No air condition , provided us with a fan. Very friendly and helpful staffs. Had daily housecleaning. Will book transport or tours. Lovely breakfast (included)and dinner (not included). Has a swimming pool.

No

The stuff was helpful. Good location and good value for money

Sometimes the water was cold, but it was not very bad since Victoria falls is extremely hot

It was affordable and close to tourist attractions. The staff were friendly and accommodating. The traditional food - sadza and beef stew - was nice. Also the chicken burger was tender and tasty. The breakfast was ok.

Mosquitoes and flying insects - the staff left the bathroom window open and that let in insects into our room daily. The breakfast needs to include fruits on the menu please.

The room was nice and spacious and had a great shower. The restaurant had very good food as well.

Unfortunately I had to work for 3 days and had to set up my laptop in reception area as the wifi in the room wasn't strong enough for video calls. Also we booked the Devil's Pool excursion with the hotel and double checked twice the $159 USD price included transfers and were told yes both times (via email) however on the day of the excursion, as soon as we entered the vehicle they collected an additional $46 USD per person. When we tried to get reimbursed afterwards they just said no and sent a follow-up email (while we sat at reception) saying they made an error and transfers aren't included.