Quartos amplos, bem localizado e funcionários atenciosos.

Os comandos do ar condicionado são meio complicados de lidar e as luzes da cabeceira são bem longe da cama. Falta tomadas de 3 pinos no novo padrão.

nice breakfast

no heat, very basic GYM, pool closed, bad internet conexión, card key erased every day

Bed very comfy, soundproofing very good, spacious rooms.

Breakfast is from 6h30 to 10h30 on weekends but at 9h30 there was barely something left.. The next day I went at 7h30 and it was very good!

nice location & breakfast!!

nothing particular

old, breakfast average, very low end of 4-star

the team was brilliant, always willing to help and solve

to be a four star it needed to be cleaner, better sorted, breakfast could show off Minas food better and with more options. attention to details is lacking.

I like the breakfast, location and the beds. The blinds were awesome, completely dark as I like to sleep.

When I asked for an extra blanket the guy wasn't ready to help. I had to insist to get it. I had an extra kid and brought a travel mattress once the hotel couldn't make arrangements on my reservation which I was fine with and was able to sort things out. The pool is inside but not heated, we couldn't use it.

Huge room.

There were still a lot of long hairs à bit everywhere in the room and toilet.

Very big room, lots of space and comfortable.

The breakfast did not have much choice and the quality of food was low compared to other hotels in Brazil. The shower was leaking everywhere in the bathroom.

I can say it was clean.

First of all, no lobby, or door man, or somebody to collect our bags. There wasn't a blow drier in our room, and when I called the reception, instead of bringing it to me, they made me go downstairs and pick it up by myself. I missed yogurt in my breakfast which is something I have always found in hotels that I have stayed before. I wouldn't call it a 4 star hotel. To sum up, it was a disappointing and underwhelming experience. Thus, I would never recommend it to anybody that I know.

Location

All

Very helpful staff