Superb place to stay, great location and suck lovely people running the hotel. everywhere was spotless the room such a great size and again spotless great sleep was had, and the food was superb. been before and will deffo return to this diamond of a hotel.

having to leave, could have stayed longer.

Terrifc old mill in wonderful rural setting. beautifully and tastefully decorated throughout.

our bedroom was unbelievably hot and stuffy, there was no heating on so no way of reducing the temperature. there was only very small window which didn’t help the situation.

beautiful country pub with amazing traditional features , set in lovely Worcester countryside .

Nothing to dislike !!

Extremely comfortable, beautiful room, lovely decor, bedding etc. Beautiful bathroom. Pleasure to stay in…

No one offered to help with my bag up the stairs.

not as cosy as the pictures on the website portray

it’s always fantastic,what else can I say

Nice bright pub/hotel room modern and bright bathroom with large shower and lots of space room very clean

Two flight of stairs to get to room but nice and wide so managed

everybody was very friendly, lovely rooms, clean, amazing breakfast

was a bit too warm in the room, we could not switch off the heating

Everything

none

Superbly appointed room. Felt very luxurious.

On arrival I was firmly advised it’s a 10am checkout! Having booked through booking.com I was able to quote hotel policies as advertised: 11am checkout. I was granted this and informed the hotel had been trying to contact booking.com to get this changed but had been unable to get through. I think 10am checkout is frankly ridiculous, especially on a Sunday and is likely to be unpopular with some guests I would have thought.

Fabulous large comfy room with its own outside seating area. Small residents-only lounge with complimentary whisky and brandy was a great way to finish off the evening. All the staff were incredibly friendly and attentive. Lovely setting, off the main road and alongside the river.

Nothing. We were really impressed with the hotel and staff.

everything !

the fact we could not stay for longer due to work commitments 😀

First class venue, kindly got upgraded to a stunning room and bathroom. Food was excellent as was the breakfast Friendly staff, extremely helpful. Grounds are lovely and it was in a great location

nothing

Excellent. A wonderful 1night stay Thank you

No problems

Such a beautiful setting and spotless rooms, the decor is absolutely stunning. only one slight negative that check out was early at 10am.

Absolutely everything. Food, staff, room, cleanliness. Our room was so lovely. Was very clean. It wasn't tired or dated. All the room facilities were very good and were of a high standard. The staff were very attentive and friendly. When we arrived we were made to feel very welcome. We ate evening meal in the restaurant which were very nice surroundings. Regarding the food, well again excellent. Was also excellent value for money too. The grounds around the hotel are also very nice. Plenty of parking space too. I would highly recommend a stay at this hotel. You will not be disappointed.

I really can't find anything that was disliked to us

Lovely Food Great surroundings. Fantastic Food. Friendly helpful Staff

everything, what an amazing place.

nothing

Very nice decor, staff were pleasant, especially the young lady greeting and serving breakfast. Private guest lounge is a good touch with complimentary brandy and whiskey. Food was excellent. very nice restaurant and bar with a busy family vibe.

When you arrive with suitcases you are encouraged to use the main entrance which means paradeing through the main bar, I didnt , I used the side entrance. There isnt a reception desk so the busy bar staff are left to deal with you, not a pleasant start stood in a busy bar restaurant with partner and suitcases. Serving staff at dinner leant across the table of four to serve drinks and food instead of walking around. Really not very good atall.

The breakfast was very good, the location was also good.

At breakfast, if you are serving sugar cubes then sugar tongs should be available, also a separate knife for butter would have been nice instead of having to use the breakfast knife.