Very friendly staff! Comfortable rooms and a great balcony. Strongly recommend

Very good location, close to restaurants , shops and other facilities.

Both bedlinen & towels were old, stained and had holes in them. We had to stay one night more, paid immediately but our card keys were not updated, causing us to be locked outside our rooms. But the worse was the manager: rude, unnatentive and unefficient, from the beggining. She brusqueta demanded we’d pay immediately, when normaly hotel offer you the choice of settling your bill later. As my daugther was working in the room , we brought her something to it and asked the recepcionista for a fork. The manager’s response was that a fork would have to be officially hired from the hotel’s restaurant,which happened to be closed by then. Talk about lack of sympathy...

All was fantastic. I just can't understand how a facility that is being harassed (like all the economy) by a state governor who will shut down all the state as off Dec 25 still forces the costumer to watch Globo TV at breakfast, even knowing that TV network is supporting this kind of action. That is the only one think I really hated being forced to have breakfast listening (I could refuse to watch but I had to listen) to that channel. Besides that, all was, as I stated, fantastic. Kids loved the pool and the room.