Hi this hotel was in a great location, just across the square form the train station. The staff are super helpful. My first night was in a bigger room with balcony and was clean and tidy. The second night I shared and was in a twin room, no balcony but clean and tidy. Being a solo traveller I felt safe in this hotel. Wifi was also good here.

Great location that is very close to the train station. The beds were very firm and comfortable. I think it's very good value by Morocco standards, as I have paid similar amounts and have gotten MUCH lower quality stays.

Worldwide rating: Comparing to all the hotels I've stayed at, I found this hotel to be very average and would rate it a 6.5-7/10. I found the breakfast to be a bit disappointing, but my stay was over Ramadan so perhaps it's better at other times :) Morocco rating: However, comparing to all the hotels and riads I've stayed at during my stay in Morocco, I found this hotel to be excellent and would give it an 8.5- 9/10. This was the first stay in Morocco (with similar pricing point) where I could take a very satisfying shower. For this reason, I average it out and give it an 8 :) Overall, the staff were very friendly and I would definitely stay here again if I'm in the neighborhood.

Location is good close to train station and bed is comfortable. Breakfast is good.

No water heater and water provided. Hair dryer need to ask from reception.

Very attentive and friendly staff! We got a complimentary room upgrade. Very conveniently located next to Casa Voyageurs station

Location

The pillows were a bit stiff

Location to tram and railway station was excellent, 20 minute walk to the Medina

we had booked for a tour with first night staying at hotel but we’re told by receptionist that we were not booked for tour or hotel accommodation but was. Long story short, she made no effort to help and all she kept saying that it was not her problem when it was her mistake, poor service!

Bed was clean, very good location right by Casa Voyegeurs train station. Nice view. Staff were nice and welcoming.

Carpet is clearly old and stained. Windows are also dirty, but this isn't a big deal.

Room and location were ok.

The receptionist upon arrival check-in tried to bill us more than the actually quoted booking.com € price. What she did was take the booking.com € price, converted it into Dirhams ( I don't know what exchange rate she applied here) and then reconverted it back into € by applying the current € Dirham exchange rate. At first she ignored our complaint that this calculation is wrong and that we certainly will only pay the originally quoted booking.com € price that we got when we booked online. Only after we basically forced her to speak to her on-duty manager she finally accepted the original booking.com € price. So be cautious and careful when paying your hotel bill in € currency. After having ready other comments about the breakfast buffet we simply skipped it.