the view

The manager was strongly rude and not cooperative. that big guy with the white t-shirt. I have been a consistent client for the Raviz. However, i am not coming back because of the manager. He was arrogant and not helpful. I am very disappointed for the last visit. That was the only down side.

Location and facilities, good spa

Breakfast options could be better

It blends with the idea of Kerala culture and hospitality with a five star ambience and amenities. The Ayurvedic massage is very much recommended !

Location

picturesque chaliar river view, good spacious rooms, well manicured gardens, nice ambiance highlighting ethnic Kerala culture. Excellent washrooms, a good convention center.

access to and from the site. preferred to have your own car or depend on Hotel cabs which are good but expensive. River cruise was not operational.

Quite Average for the price, food was only average, but the staff was kind and helpful

Traditional but overdone, food not worth the price.

Beautiful property

Nothing

Room servive was good.. Liked the billiards.

Pool Maintenance.. Had to remind in the night for extra bed..

House Boat, Good View, Lush Green Campus and River at the back of hotel adds the soothing experience to eyea and mind ....Rooms are good and spacious

Bit expensive

The breakfast was great the room was great

First that elevator must must change and the waiting menu time is also what I didn't like because a man had the menu but just waited until finally he gave the menu rest all good

Staff was accommodative and responsive for minutest detail. my toddler saw cooked cherry tomato and mentioned it as dates, the servicing person overheard and got actual DATES for him. Thats service excellence

nothing. Hotel is excellent & traditionally built but reviews on digital world is bad. Not sure of the reason. Hotel needs to work on creating a positive image digitally

good

good