Everything is excellent Shuttle service very good, very cooperative saff,

Need multi cuisine food

الاستقبال والموظفين والهدوء

وساخة الفرش الموكيت صاير اسود وعصاير مكببه والفرش حق السرير متهالك والمخاد غير مريحه ومتسخه من داخل

الرحابه والاستقبال والخدمات والنظافة والاهتمام

ضيق الغرف

Direct look

Location

Clean room, with shopping around, good staff at the reception. The bus was efficient and quite good.

The hotel seems like it has seen better days, some things seemed to be falling apart. Dinner was most disappointing, the restaurant manager not polite. Would be good to have more food options and suggestions of walking distance one could eat from.

Beds are comfortable bathrooms are clean, dining hall was good, bus service is good

Gym should be added

Location was excellent to attend all prayers in Haram.

Bus service

Yes

When I came back I learnt from the credit card details that they have charged me the extra 45 0 riyal , i wrote them but they didn’t answer

I had an amazing stay. The location is perfect if you are traveling for Umrah. The free shuttle leaves for Haram and comes back every 15-20 minutes. It takes 20-25 minutes by foot to Masjid Al Haram. The room was comfortable and clean. They provided toiletries and towels. There's an electric kettle to make instant coffee or tea. The staff are fast and attentive.

The breakfast was served cold but they had lot of options.

staff and location

nothing

Elevators are available...no long waiting for them...

Old furniture, bad wifi, tiny bathroom, overpriced

location, parking, served food

Fantastic, good quality

All the things I enjoyed

very comfortable, cleanness , high proficiency staff , location good

nothing

hotel parking

long waiting at reception desk

nothing special

crowdy

very nice shuttal service pics & drop Haram

by calling intercom didn't pick call many time but same result

i suggest you add one more category ( Umrah ) for traveling to Makkah as most of the travelers go to perform Umrah in this city .

Best for living and near to haram shuttle service is superb

Multiple lifts, many shuttle busses, clean, value for money and excellent check in.

Room was not sound proof enough

nothing

cleaning the bathroom and no towels the room has some bad smells my room has a door to our next room and there is no noise cancellation