Super Lage Alles was nötig ist befindet sich im Hotel Sehr nettes Personal

Schade wird nicht hingewiesen was alles möglich ist. Direkter Eingang zum Garten, jedoch unklar wo die Armbänder abholen, Transfer zum Flughafen war nicht klar welche Uhrzeiten und wo, Geld wechseln über Automat nicht möglich da ausser Betrieb, Rezeption fragte nicht ob Bargeldtausch möglich ist.

Buon assortimento di dolce e salato. Il locale è luminoso e spazioso, i camerieri non proprio attenti ai nuovi arrivati in sala e a volte li devi chiamare per poter avere qualche cosa di caldo o di freddo da bere.

L'attenzione in generale, non ha l'aspetto di un Sofitel che puoi vedere in altri posti, la struttura è datata ed andrebbe un po' ringiovanita

The pool

As a British family, our adventurous trip to Algeria, despite the UK government's travel warnings, started on a sour note at the Sofitel Algiers Hamma Garden. Our primary concern was safety, especially with my pregnant wife and our blonde, 3-year-old son who tends to attract attention. We specifically chose Sofitel for its airport shuttle service to avoid local taxis. Despite informing the hotel of our flight details and receiving assurances, our experience was far from satisfactory. We waited for over two hours past midnight at the shuttle stop, unable to reach the driver or the hotel. This was distressing, more so with local men approaching us, their intentions unclear. Our arrival at the hotel around 1 am was met with the news that it was fully booked and the staff were too busy to attend to calls. My expression of feeling unsafe was met with a promise of assistance from the concierge the next morning, which felt like a cold comfort. In the morning, I spoke to Hakim, the receptionist, about our ordeal, hoping for at least a complimentary breakfast and a late checkout as a gesture of goodwill. His response was unapologetic, offering only the late checkout. This interaction left us feeling undervalued and ignored. We did enjoy the swimming pool, but that was the only positive aspect of our stay. The hotel's food was average and overpriced. Contrastingly, Algiers was a pleasant experience, with most locals showing genuine hospitality, a stark contrast to the treatment we received at Sofitel Algiers Hamma Garden. We will not be returning to this hotel and cannot recommend it to others, especially those concerned with safety and customer service.

Tout et tous

On peut pas apporter à manger dans sa chambre de l'extérieur. Pizza par exemple

Centrally located. Easy to get around. Quite place. Comfortable.

The location.

The reception is poor in term of Customer Service they didnt told us we had a lounge, didnt show any facilities inside the hotel and there's no signs , Smoking inside the Hall is disgusting, the buffet is too expensive, the rooms are old not maintained its not worth a 5 stars.

Clean with nice location

AC problems

the staff were all nice. the person is charge of the pool is very professional and nice. free of charge shuttle to the airport. confortable bed.

rigid if you want to order food for children from outside. small parking for customers. rooms need a renovation