Superb location and fireplace in the hotel premises.

it was very cold in the room. All was ok, but next time I'd chose another place to stay due to value of money + there are better and more comfortable hotels with better price offer, they are just not in a such top center position, but the city is not big and is easy to walk and reach everything.

Great location, right on the main square Super comfy bed and nice bedsheets Kept our luggage before check-in time

Staff was rude (apart from a couple of exceptions). If I am asking for something, I will expect the staff to stand from the sofa and stop looking at their phones. No safe box provided (even though it was advertised) Shower was cold with very low pressure (not ideal, since San Cristobal can get cold) Missing towels so we had to ask at reception

I loved my balcony overlooking the main square. Too bad I only had for 2 of my 4 days, even though I reserved a room with a view. The actual rooms overlooking the main square do not list a "view", which those without a view list "View" as a feature.

Biggest problem is the misclassification of which rooms have a view. I reserved a room with a view, but it was not delivered. I ended up in 3 separate rooms over 4 days. Poorly organized. Lots of work just to get what was promised and paid for. The WiFi was sub par and not available from my room.

it was right in the center of town .

Everyone was very nice, specially the son owner of the location .

only the location

no water in the bathroom

Location was great

Would have preferred a room looking at the main road.