Beso Hotel Berke Ranch&Nature

Good location, nice stuff, good breakfast. Good to stay if you have a car.

We didn’t get the same room which was booked before.

Resort: Located in the mountains of Kemer, about 1h from Antalya Airport and 10 min from Çamyuva. Absolutely stunning and not crowded. Pool, gym, tennis/basketball courts, palm trees, breathtaking mountains, bunnies, peacocks, chickens, ducks and horses. The whole place gave me Jurassic Park vibes, genuinely a little piece of paradise. Despite all the animals, everything was surprisingly clean, with no bad smells even around the stables. View: Incredible. People asked if I was in Switzerland or Guadeloupe. You get beautiful mountain views almost everywhere outside and the music perfectly complements the atmosphere. Room: We had an affordable standard room with mountain view. Simple and rustic, but perfect for the surroundings, we felt like two cowboys in an old-fashioned room. We loved hearing the roosters in the morning. Restaurant: Breakfast was included and varied but nothing exceptional. Guests get 15% off lunch/dinner. Food and drinks were very good, but expensive. Outside food/drinks aren’t allowed and the resort is isolated, so you’ll mostly eat there or drive into town. Activities: We did our first forest ride and loved it. The instructor spoke decent English and was very attentive. There’s also a private beach with free shuttle, although the beach is very basic with nowhere to buy water. Staff: Some were lovely, a beautiful, helpful Albanian girl who spoke English, and a guy at the bar who was always willing to help.

Room: We stayed 4 nights and our room was never cleaned. The trash was overflowing. Staff: Overall, not very friendly. Some staff who didn’t speak English would simply ignore us when we tried to get their attention. The worst was Seckin, the tall guy with longer hair at reception. I’ve never experienced such a rude and condescending attitude in hospitality. We asked him to book riding lessons. He said lessons were only available until 6 PM, but it was already 7:30 PM and someone was having a lesson right in front of us. When we pointed this out, he got irritated, raised his voice and aggressively typed a reservation for the next day, saying we could pay afterwards. The next day, we showed up only to be told the instructor wasn’t there and payment was required in advance. Seckin himself had made the reservation, yet treated us like we were the problem, mocking us and repeatedly rolling his eyes. The day before leaving, we asked him to arrange the airport transfer advertised by the hotel. He told us to come back the next morning. When I said I didn’t want to wait until the last minute because I could book another car, he sarcastically replied: “What, you can’t sleep tonight?”. Every time we needed reception, we hoped he wouldn’t be there. HE is the reason I deducted one star. Reception staff should make guests feel welcome, not like a burden. I genuinely recommend moving him to a position without guest interaction. Social skills: 0. Limited English, yet gets irritated when you don’t understand him. Restaurant: We were promised 2 complimentary bottles of water/person/day, but since nobody serviced the room, they were never replaced. Even with the discount, the restaurant was pricey. Food arrived before drinks and waits could reach 40 minutes despite the resort being quiet. Language barrier: Most staff speak Turkish and Russian and very few speak English. They use Google Translate, but communication was still difficult.

Quiet location, well kept and chickens

Room didn’t get cleaned or bins emptied on a 4 day stay

Eine kleine, sehr schöne und naturverbundene Anlage, in der man sich wohlfühlen kann. Uns hat besonders die ruhige Atmosphäre gefallen. Auch das Frühstück war gut und insgesamt hat die Anlage einen sehr schönen und gemütlichen Eindruck gemacht.

Bei der Sauberkeit der Zimmer gibt es noch etwas Verbesserungsbedarf, insbesondere das Badezimmer hätte gründlicher gereinigt werden können. Außerdem wirkte ein Teil des Personals teilweise noch etwas unerfahren bzw. nicht ganz eingespielt. Das waren für uns aber keine gravierenden Punkte und insgesamt hatten wir einen angenehmen Aufenthalt.