This hotel has a decent environment and quality people. Even us adults had a lot of fun in the children's playground. When we checked into the hotel, we made a short tour of the environment. Staff told a story in every corner of the hotel. It's impossible not to be impressed.

Positives : -The BIG positive the breakfast , amazing, wide range of choices -The gardens with all the design around and the cleanness -The beach nice although the space to swim a bit small -The concierge service. Very helpful for bookings or other enquiries. And they speak and understand English a rare asset in Alacati ! Negatives - The BIG negative is clearly the noise every night, strong noise till 1 to 2am. - Much more staff should speak a decent English. Especially as there are many foreigners. We live in 2023 and all your new hirings / joiners should speak a good level of English. - Rooms OK although the bathrooms are too small for this price. - There shouldn’t be any rooms with the view on the parking area in addition to the view over the nightclubs - Food on the beach : very little choice - No Water sports activities : there should be water ski, jet skis canoes etc. Water ski especially that the days when there is no wind it’s kind of lake so it would have been perfect for mono ski for instance - Beach : Sunbeds could include a matteress to be more comfortable. Sea area should be a bit wider. Toilets by the beach will also be welcomed - Breakfast : should open way before at 7.30am or 8am especially when it’s a place for families and babies. All 5 star hotels breakfast in Europe and even in the world open at 7 or 8am. - Food : portions should be bigger given the prices

Lovely decor with beautiful facility The spa centre and facilities are fabulous

Upon arrival we were not shown the facilities or taken through the resort the only area where there was a part introduction was at the spa The rooms were also mixed up

This hotel is like a luxury home. they had so many different rooms and when i wanted to see a few of them they showed me. There are rooms where we can come with a large family. I'm excited to bring my kids too because there's a great kids club and playroom.

Mainly the facilities

In a hotel of this category I expect a perfect service and that was not the case: - they have a lot of staff but some days it took a long time for them to service us - if the hotel leaves a kind of present in the rooms( In this case a box with 2 macarons) I expect to get at least one per person and we were in a family room of 4 - the majority of the staff do not speak english which makes very difficult the communication

Fantastic hotel, the breakfast buffet was the most beautiful and delicious.The cleanliness and decoration were top, the Spa was amazing. Can't say enough. I want to go back!

Everything was great!

We came to Alaçatı with our friends. We did not want to return to Izmir. We choose this hotel because of its high rating and great pictures. It exceeded our last-minute stay expectations. It was a short but wonderful experience. The breakfast was so rich that we never got hungry until the evening. 1 week later I canceled my reservation for another hotel, we will come again. This time I will enjoy the wonderful SPA.

nothing

Every thing

Very very expensive food

Location, service, food, amenities, Spa

Nur Kleinigkeiten

We never felt the need to go outside from the hotel. The sea was like a pool. We tried some delicious cocktails. When we wanted to have fish for dinner, they recommended a freshly grilled fish which we ate with great appetite. Before leaving in the morning, we had our breakfast under the trees, and it was obvious that the products were carefully chosen. They took very good care of us. Thank you to everyone!

Everything was great especially room design and breakfast. All staff were very friendly and professional. There are many amazing places and points to take photos for social media. I absolutely recommend cocktails at the beach.

The architect , gardens , swimming pools, location, and staff.

it needs more lounges and coffee shops 

amazing breakfast, kind service and superb ambience. we were upgraded to a bigger room without request and had great considerate follow up! it’s a great resort and we would definitely revisit!

we only tried miso restaurant but both flavor and value aspects were under average. also the majority of the service didn’t speak adequate English making ordering a bit of a struggle

We got an upgrade to the suites 1007 and 1008 that were superb , beautifully decorated and impeccable !!! Also I want to congratulate Gözde , Gamze and all the rest of the staff at the Hotel that were very very kind and helpful with every detail with all the members of my family. WE DEFINITELY RECCOMEND VERY MUCH THIS MAGIC PLACE

Nothing ( maybe that we missed the opening of the Sushi lounge that looked fantastic)

Elegant hotel at the beach. Beautiful and luxury details in room and restaurants. Friendly and helpful personal.

In the ice cream shop, I expected to eat the traditional Turkish ice creams but they had a Swiss brand.

Amazing hotel,this is our 2.time Staying and food was great kitchen with very talented Chef 👨‍🍳 Breakfast was amazing too with open buffet lots of choice and servers are so helpful and nice. We will come back again!