First of all the hosts were fantastic, Location superb, clean and comfy bed….. shower was powerful with plenty of hot water.

Sadly there has to be a negative, which are quick fixes in our opinion. We were let down by another property the night before , so had to book in haste. The price of £467 for two nights is a bit steep as were the stairs for my 85 year old mother, a handrail is needed on the wall, also the security deposit that you have to pay upfront ( not pending ) £310, waited 10 days to get that back minus £10 for Paypal admin ???? If NO damaged a security deposit should be paid back IN FULL. The check in time of 5pm is absurd and earlier check-in is £15 per hour, so to have a normal check in time of 3pm another £30, we paid £60 to get my mother settled at 1pm. On arrival the hosts said they had an issue with the tv reception, so all we had for two nights was Netflix not great, £20 flat digital aerial stuck to the wall, sorted. No bathroom lock ? So we had to put the bin outside the door when using the shower or toilet. Total cost of stay up front £837. Minus £300 security payback

Location of premises

Amazing property really good facilities And staff were lovely and very helpful.

communication with the host was good/basically instant, door key was handy on the app and available to all guests, only fault is if your phone dies theres no way of getting in the house?

There was a leak in the ceiling, only 3 wine glasses and 2 normal for 5 people, no covers on the duvet or pillows for the sofa bed, sofa bed was stained, only 1 towel per person, whole place needed a good clean tbh, bin was smelly, no full length mirrors, no hand wash at all, iron was burnt, garden needed gutting and there were mice outside, extremely overpriced for the location to liverpool, basically impossible to get a taxi, messages on booking.com were hard to get info from, asked for the wifi password and got told to read my emails , but it wasnt on there, also asked for the property number, which i managed to find using the photos