My stay started of a little rough. When we got there the a/c was not working. They were fast at getting someone out there to fix it. Any issues that we needed addressed were handled swiftly. The place is very spacious and worked well for my family. The condo is beautiful, as well as the entire complex. I would stay here again :)

This was a very clean condo and a very organized/well put together stay! Pictures were accurate, entrance was simple and the host responded right away. I stayed 6 weeks so I really got to enjoy all the amenities! Great pool, quiet gym and nice courtyard right out front!

Great condo to spend part of the winter in. Fully stocked. We’ve always rented from private parties in the past so it was a little different dealing with a corporate rental. (no personal contact) But it worked out fine! Only negatives are a lack of amenities on the property itself. Just 1 small pool, tiny exercise room, etc. The condo association seems to be discouraging seasonal rentals however. Three condos that were occupied by snowbirds last winter are now on yearly leases.

Will stay again.

We had a absolute fabulous stay at this condo in Surprise. The condo itself was just a pictured and very comfortable! Easy assess to major roads and great shopping very close. The condo community was quiet, yet residents and others staying we very friendly. Looking forward to next year ! Roger and Tracie from Nebraska

We had a absolute fabulous stay at this condo in Surprise. The condo itself was just a pictured and very comfortable! Easy assess to major roads and great shopping very close. The condo community was quiet, yet residents and others staying we very friendly. Looking forward to next year ! Roger and Tracie from Nebraska

I have no complaints about the condo or VRBO. My only issue is with the rental management company. Once the rental agreement is signed, they are the ones that deal with the money and any issues with the place. VRBO is the middle man and just deals with listing the place. The rental management-Elite Vacation Rentals (EVR) became terrible at handling any issues that arose. I would have to call several times or speak with multiple different people instead of the woman I was working with to get things done. For example, the mailboxes were remodeled and new keys had to be given out. The management company didn't let the condo HOA know that I was renting it, so they refused to give me my key until someone from EVR spoke with them to give them permission for me to pick them up. I had already been living there for a month and the keys I was allowed were on the lease agreement, but that wasn't good enough. I let EVR know, and it took them over a week and another phone call to contact the HOA. During that time I had several packages and mail returned to senders. When I had to move early due to a job relocation, I emailed EVR my contract a month in advance and asked if I could get a possible refund since the early move out was job related. I was informed they would try to re-rent the condo and if they could, I would be refunded. Come to find out they never attempted to re-rent. I ended up advertising the place myself on Craigslist. I asked for some form of compensation because they flat out lied to me and didn't do as promised. Of course no one would answer my calls, return my voicemails, or emails. I am now waiting on my refundable damage deposit that has yet to be returned to me. Again, this is nothing against the place itself or VRBO. I contacted VRBO for help and they did the best they could. Because they don't deal with the money part, they couldn't issue me a refund. They did give me additional numbers and people to call at EVR, but of course that was also a dead end. Avoid working with Elite Vacation Rentals at all costs.

I have no complaints about the condo or VRBO. My only issue is with the rental management company. Once the rental agreement is signed, they are the ones that deal with the money and any issues with the place. VRBO is the middle man and just deals with listing the place. The rental management-Elite Vacation Rentals (EVR) became terrible at handling any issues that arose. I would have to call several times or speak with multiple different people instead of the woman I was working with to get things done. For example, the mailboxes were remodeled and new keys had to be given out. The management company didnt let the condo HOA know that I was renting it, so they refused to give me my key until someone from EVR spoke with them to give them permission for me to pick them up. I had already been living there for a month and the keys I was allowed were on the lease agreement, but that wasnt good enough. I let EVR know, and it took them over a week and another phone call to contact the HOA. During that time I had several packages and mail returned to senders. When I had to move early due to a job relocation, I emailed EVR my contract a month in advance and asked if I could get a possible refund since the early move out was job related. I was informed they would try to re-rent the condo and if they could, I would be refunded. Come to find out they never attempted to re-rent. I ended up advertising the place myself on Craigslist. I asked for some form of compensation because they flat out lied to me and didnt do as promised. Of course no one would answer my calls, return my voicemails, or emails. I am now waiting on my refundable damage deposit that has yet to be returned to me. Again, this is nothing against the place itself or VRBO. I contacted VRBO for help and they did the best they could. Because they dont deal with the money part, they couldnt issue me a refund. They did give me additional numbers and people to call at EVR, but of course that was also a dead end. Avoid working with Elite Vacation Rentals at all costs.