Kristi House

We loved staying here in Chiang Mai, the staff were so lovely and helpful from the off. Room was great and clean, had everything we needed including a fridge which is so handy when travelling! Free snacks and hot beverages available all round the clock too.

- good location - nice terrace to sit outside - rooms are big, really liked the bed - free coffee and snacks - lots of help with tours and transport - felt at home

NANCY is the best! She became our best friend in Chiang Mai. She helped us book some great tours (and gave us discounts). Her kindness, smile and laughter are the reason we want to write this review.

The wifi was down during our stay (apparently due to city construction out of the hotel's control), and the cell service inside the room was practically non-existent too. But the staff set up a temporary hotspot in the lobby area, which was nice of them.

Great location, great price , friendly staff

Had a serious issue with our toilet blocking from the second we arrived. Every time it was flushed would overfill the bowl and flood the bathroom floor. Lucky I’m a plumber as had to unblock it myself many times. 2 occasions we had staff in the room in which one of them was just given a plunger to do it myself after explaining I’m a plumber and it’s not the toilet that’s blocked it’s the full system. Was here for 4 days and nothing was done about it from the staff. Every time it was mentioned they just speak in local language and laugh at you