It was clean and warm. Awesome location

The bathroom sink was clogged.

Hello, the experience with the property was terrible. The photos don’t fit the reality, bad hygiene conditions, cleanness was just horrible. Stain marks on sofas, broken sunshades, low intensity of light, rusty and dirty out of date equipment, bad odor from sheets and towels, no toilet paper, no shampoo or shower gel, mud on the floor, laundered stuff was hanged in living room, infrastructure in bathroom was poorly made, dirt behind toilet, and there was cold. We contacted the property that we don’t want to stay in those conditions and we have to move in another hotel, since we had no other option where to stay. We get reply after 2 hours that we should call and all the refunds cannot be applied. If the property had a reception and somebody we can deal immediately we would solve the problem on the spot. Such a terrible communication. Regards, Jan Pultar

The location !

No unlike things

Location was great, in the middle of the city centre close to everywhere

Place was not cleaned properly. There was a dirty pan left from the previous stays in the kitchen that led to a horrible smell. We have told them to clean it. They asked for a picture but.never cleaned it.

Great location

Location

Room wasn’t that clean, bed staff was smelling, fridge was full of ice

location is great

if you give the furnitures away for free noone will take them . they are collected from garbage. you have to pay money on top. this place is a joke , i kept on laughing , so absolute money for value:) the entrance scared me so much, so also value for money like a horror movie

Great location, Helpful staff

A bit old furniture

good location with many attractions within walking distance, metro station is very near to the house.

nothing

The location was good for walking access to many sites.

It was not well equipped as advertised. We stayed 5 nights. The kitchen had no coffeepot, no microwave, only one large pot and no other cookware. The lighting was very bad in the bed room. The bed had only a, too small, flat sheet laying over the mattress, we found a fitted one and put it on. The refrigerator works but the door shelves are missing as well as a main fridge shelf, the freezer door is broken off. The furnishings are rather tattered and not fresh like the photos appear. It does not appear to be well maintained.

Location is amazing

Old and smelly furniture,not as in pictures. A little difficult to get the keys

NOTE: WE STAYED AT THE APARTMENT AT Kleeblattgasse AND NOT AT Staatosper. Although they changed our apartment at the last minute, they were very nice and helpful. Apartment was easy to reach and very comfy. All the amenities you need and very warm.

Bed too soft. Almost falling from one side. Need to sleep good in the middle. The key pickup place was far from the actual apartment. Not easy walking with luggage and 2 children.

location perfect

key pick ups - too far!!! stinky towels

Location is top!

One note: the apartment is suitable for comfortable and normal sleeping for 3 people. For more people the sofa is not comfortable and extra beds are needed.

Lovely location and if cleaner would be very nice

Key pickup difficult. Enzos could not find key to apartment without contacting einer. Not real clean - pretzels on floor. Unemptied Ashtray on balcony - full of cigarillo butts. Kitchen extremely poorly furnished. No coffee making possibility - not even Filter holder or strainer for grinds. Office said there should be coffee machine or bistro- press and would contact house cleaner, but nothing was delivered. No spatula for skillet, no salad tools, no salt and pepper. Broken refrigerator in kitchen - working one in LR. Wash (bed sheets and towells) from last visitors drying in LR.

the location

much noise ,we couldn t sleep,no TV for 2 days,bad hairdryer

The perfect location!!!

Old fridge and furniture, not enough security - one key for the flat and general entering to the building....

Location is absolutely perfect

Kitchen is small, fridge was frozen

location and space

old furniture/bed