Location

Process of booking in

Very roomy apartment with internet and all kitchen amenities that you need. One parking spot available and close to shopping centers and China Town. Tram stops and train station just across the street.

Outdated / broken furniture and bathroom fixtures. Poor matrasses and dusty bedrooms. No guide or information booklet to the internet connection, AC or facilities of the complex.

Larger bathrooms

spacious and a great location

beds were a bit hard

The location and the proximity to transport services. The apartment was nice.

The unorganized process of receiving keys and no immediate access upon arrival (at nominated check-in time of 4pm) Being unable to access the room until after 6pm on day of arrival due to a previous late check-out and the apartment needing to be cleaned. The promise of a $50 credit that never eventuated.

Great location

Better arrangement of check-in and check-out such as lock-box instead of in person with fixed checkin time

The location of this property's great, right across a tram stop and opposite from Southern Cross Station where there's a supermarket to get groceries too. There's also a Thai massage that just opened late March, which is really convenient after a long day. The team also maintained great communication from even before we arrived. There were a few light bulbs that needed replacement upon check-in, and they immediately fixed it while we were out. The whole apartment was homey and well-maintained. Having a guest bathroom on the first floor was certainly helpful as it saved us trips going up and down the stairs!

The only downside is that the master's bathroom only had one sink so we couldn't get ready simultaneously.

the size , location and staff

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