The property was clean, warm and spacious.

It was nice warm welcoming at arrival and very clean and nice view all around we all enjoyed so much

Nothing we all loved it

The condition of the property exactly like it was advertised. Very comfortable and worth it.

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The accommodation description on website said it was 19km from Falls Creek, so we drove from Melbourne to ski at Falls Creek. It is 19km - as the crow flies - which we were not told until we called the not helpful agent to ask what the 19km route to Dinner Plain was. We then had to drive 2 1/2 hours in the dark from Falls Creek to Dinner Plain on top of the 6 hours we had already driven that day. We also had to negotiate with Hotham, where we skiied the next day, to accept Falls Creek lift passes - which they did as a favour (good for them!! that's what good customer relations looks like). The agent was not in the slightest interested in helping or even acknowledging the issue with how the property was sold on the website. No follow up the next day to try and resolve the issue, as they had promised to do. I also bought and wasted a $260 resort pass for Falls Creek as a result. When we got to the house, the beds were unmade and towels and sheets just left in a big bag at the front door. Heater upstairs didn't work, drawer for dishwasher powder didn't close. So for the premium money we spent on this accommodation, this presents very poor value for money.

Location

None

We had a thoroughly enjoyable stay at SkiBird. The property is in immaculate condition. It is well set out and there is plenty of room for everyone. The property was well heated and very comfortable. The children’s retreat upstairs was a godsend and the perfect place for the younger ones to hang out and have some of their own space. There was plenty of seating and the living area is nice and bright, with lots of windows.