4 Elements Apartments

Sehr zentral aber dennoch angenehm ruhig. Hatte Zimmer zu Strasse, war aber trotzdem okay.

Eventuell hätte man Basics an Kaffee oder Teebeuteln vorsehen können.

Die Lage der Unterkunft und der flexible Check-In durch den Schlüsselcode waren toll! Das Apartment war viel größer als erwartet. Die zugehörige Terrasse haben wir sehr genossen. Man war sehr schnell zu Fuß in der Innenstadt und trotzdem hat man von den Großstadtgeräuschen wenig mitbekommen.

Der Check-In Prozess über eine externe Webseite war schwieriger als gedacht. Man muss einen Deposit mit Kreditkarte hinterlegen, dabei gab es Probleme mit Visa Karten. Außerdem wurde der Schlüsselcode dann erst viel später als erwartet angezeigt. Aber das war sicher ein einmaliges technisches Problem. Die Mitarbeiter der Rezeption waren im Chat sehr hilfsbereit! Die Wohnung war auf den Fotos im Internet viel gemütlicher und individueller, als sie dann tatsächlich war. Aber wir haben uns trotzdem sehr wohl gefühlt! In der Küche gab es für drei technische Geräte nur eine Steckdose, vielleicht könnte man das noch nachrüsten.

Was value for money. Very clean and comfortable Neighbourhood was quiet and very good. No chaos. Have a lot of eateries and bars around which are reasonable in prices. Just about 10 minutes walk to the National Theatre, 16 minutes to the astronomical clock.

I was charged with EUR 50 for a late check in (because my train from Amsterdam reached at 11.30 p.m.) although the reception was not available at that time. So the message was - we'd charge you EUR 50 yet the reception will not be open, and there would not be any help in case you encounter any issues. The check in did not require the reception help either because it was through a pin code for the entrance lock. So, I feel it was a bit of a rip off.

Overall the property itself was very good, good location to metro and walking to see sights. Nice air conditioning but could not adjust temp. Nice large bed but no walking path easy as tv on wall protruded and bed limit space. Nice having pull out sofa bed but could not collapse to sit and window watch.

I attempted to check in late in the evening, this in an online only establishment so no human, I could not get the link from email to work so I reached out on What's App, they sent new link, but did not say hurrey to avoind 50EUR late fee. I still had difficulty as cell phone data and link took some time. Then I was hit with 50 EURO late fee, I messaged person they basically said pay or F-off since you had already paid for room. They said the fee was listed on Booking.com I shared screen shots showing no late fee advice from website. I have no made claim with my CC company to get refund as even email to the establishment did not help. Also, they were doing upkeep of the palce, great but it had a constant odor not too bad but not great. Also, worker walked in my room 1 day accidentally did not knock first but just walked in.