It was a very nice place to stay

The host was very friendly and did his best to help when the shower only produced a trickle of tepid water, which was to use the shower in the adjoining unoccupied cabin. This made us realise had there been guests there our visit wouldn’t have been so tranquil.The garden was large, but unfortunately not enclosed, so the dogs couldn’t be let off their leads.However, we did enjoy our stay at the Cowslip Kabyn.

We had a really lovely stay at Cowslip Kabyn. Peter was great, very friendly and nothing was too much trouble. Thank you for hosting us, we will be sure to keep you in mind for any future visits to Cornwall.

Communication was very good, and on meeting the owners, all seemed to be fine. The kabyn is well furnished and equipped, with lovely grounds. However, the rooms were extremely cold on arrival, maybe it had not been occupied for a while. The electric heaters made little impact, and it was almost two days before it became comfortable. The internet connection was vey poor, as my wife and I have different devices, and had varying connection on both, lasting up to 20 mins. On Friday, my wife took our dog out for a short walk first thing. On arrival back at the kabyn, she ascended the decking steps. The rotted wooden step gave way, as did the support post with the rope handrail. She fell sideways onto the ground, and shouted for help. I rushed outside and helped her up. She had hurt her ankle, leg and back, and was badly shaken up. The owner was informed, and said he would deal with the repair. After a while, we left to go out for the day. I did the driving, as my wife was in pain. When we returned, the step had been replaced, albeit on the same rotten frame. Some of the other treads and boards look to be in a similar condition. The most disappointing part is that the owners did not make contact after the event to enquire on my wife's welfare, even as we packed up and left the following day. There are scars and bruises on my wife's legs, and she is still in pain. She will attend our doctors surgery on Monday (26th Nov) to assess the damage. In the interest of Health and Safety, there should be a full inspection, to avoid a further occurrence of such an accident. We shall be in touch about the outcome of the doctors findings.