Canopy by Hilton Washington DC Embassy Row

Room was very clean! Everything in the room was excellent. Bed was comfortable. Bathroom was great. Staff was friendly & helpful! They were able to accommodate an early check in hold our luggage for us our last day which was very kind so we didn't have to lug it around all day.

This was for my husband & I's anniversary. I had messaged the property about anything special they could do and we received no response. Nothing special to the room, note, etc. It was a bit disappointing as we don't often get away we were trying to make it special & it seems no one paid any attention to our note. Frustrating. This was our first time at a Hilton Hotel & when we have gone on other anniversary trips even a note is a kind gesture from the hotel. Also very limited amenities in the bathroom.

Nice room

Bit noisy but city centre and gym was basic

The hotel is very central and accessible to everything in DC. It is well designed, with a friendly staff. I also appreciated that the rooms are good size.

Not a big deal, but one of the 2 working elevators was being used as a service elevator. And they struggled to find my booking when I checked because I forgot what room I was in (I assumed they would be able to find it with my name).

Great location

One out of three elevators worked for the 3 days I was there. The fitness center looked and felt like it had never been cleaned and two of four treadmills didn’t work. The AC in my room wasn’t working properly and I asked them to check it when I went out for the evening, they said they’d send someone right up and never did so I got to deal with that when I got back later that night and then all they did was switch the filter which did nothing. The shower didn’t drain properly and started to overflow into the bathroom after all of five minutes. To turn off one of the lamps in my room I had to unscrew the lightbulb. I would not stay in this place again. It’s trying to be a boutique but was poorly executed