Emerald Bay Hotel & Spa Nha Trang

The rooms are very cozy and comfortable. The beds deserve a special mention — seriously, I don't think I've ever slept this comfortably in any other hotel. The rooms also offer an interesting view over Nha Trang, including the huge open area where the old Nha Trang airport used to be. From a high floor, it somehow looks like an empty city development from The Sims 1 — unusual, slightly surreal, and genuinely fascinating to look at. The hotel has a good, fully equipped gym. I worked out there regularly and found it very comfortable. Breakfast is another major plus. The buffet is genuinely tasty and offers a wide variety of food, with different dishes served on different days, so it doesn't become repetitive even during a longer stay. On my birthday, the hotel surprised me with a delicious little cake, which was a very thoughtful and much-appreciated gesture. I also really liked some of the smaller details, especially the pleasantly scented shampoo and hand soap. There are scales in the rooms as well, which I found useful.

The main issues are the same ones that several other guests have mentioned. There were some problems with the windows: I couldn't properly close them using the handle, although they remained closed under their own weight. The hotel can also get quite busy, which is particularly noticeable when using the elevators during peak hours in the morning and evening. Going from the 28th floor down to the lobby can sometimes involve seven or more stops along the way.

freundliches und hilfsbereites Personal, Raum geräumig, Bad mit zwei Türen, gutes und abwechselungsreiches Frühstücksbuffet, eigener Hotelstrand

Zimmerreinigung nicht konstant, regelmäßig wurd vergessen, WC-Papier, andere Amanities und Seife aufzufüllen. Handtücker und Bettwäsche zum Teil verschlissen, kein Wäscheservice vorbereitet, WIFI langsam und bricht ständig zusammen, sehr Russen lastig, Save ohne Bedienungsanleitung und promt ist das Ding blockiert, Hotelstand sehr klein, wenige Liegen, nur Handtücher verfügbar (selbst buchen ist da stressfreier), nervige Türerinnerung beim Öffen mit Karte, nerviger Warnton bei offener Tür, Fahrstühle oft sehr voll (5min pro Fahrtrichtig regelhaft), Strand schließt schon gegen 15Uhr, Strand recht vermüllt, wird wohl nicht wirklich gereinigt

Excellent buffet breakfast Cleanliness of property Floor to ceiling windows Excellent staff Private beach chairs with umbrellas

Thin walls as can hear neighbours next door . Peak breakfast times having large volume of persons

Nice size room.

Internet in room wasn’t great