Dimora Pietrabianca

Ubicación excelente y muy cómoda la habitación

Nada

La ubicación muy céntrica excelente. Es destacable la amabilidad y disposición de Federica. La habitación muy limpia, práctica y acogedora

Nada

Heel schoon appartement midden in het centrum!

Jammer dat er geen stoeltjes of een klein bankje op het eigen balkon staan. Parkeren kan niet voor de deur.

The location

I asked ahead of time if we could leave our luggage before 3pm check-in. We were told yes. But then we were told they were closed til 3 so that couldn't happen. I had no idea when I got to the property there wouldn't be an office or desk or person to meet us. Important info for guest to know. We entered the bldg when someone else was going in with the intent to speak to someone. Nope. Cleaning people were in the room and informed us, we thought we might be able to stay inside til check-in since it was 103° outside, we just walked a very long way with 4 luggage. The person told us we had to leave the property immediately. She apologized profusely. So we sat for 2.5 hours in the sweltering heat outside on a tiny curb. Nice! Then we learned GPS doesn't work so good for walking here. It was taking me in circles. I texted the mgmt office and told them I was struggling to find the place. She sends me a pin location which didnt help at all. Finally I get there after walking for 35 mins. No joke. The girl was like 12 years old and had no compassion or understanding of our difficulty. And didn't care. Then the bill comes up. I paid ahead of time and had the exact amount paid to Booking on my phone. She gave me a bill for about 100€ more. And sent it thru Booking which at that time I chose to deal with that later. She then sent her colleague to check us in. The walk was about 3 mins. I cant be the only one who couldn't find their location. Wouldn't it have been easier and more hospitable to meet us at the apt? I've been to many BnBs before and that was always done for us. The room. The tiny room. Looked way bigger online. Tiny fridge that barely fit a large water. No room to leave our luggage open. Tiny closet with 3 hangers for a shirt. Nothing else. No bar soap. Coffee maker but the coffee was awful. Yes, there's a balcony. It would have been nice to have a small table with chairs to enjoy. Nope. This place was the bare minimum.