The staff were incredible!!!!! Absolutely the best we’ve ever experienced. The facilities were phenomenal. We loved Starbucks and Godiva in particular, on tap! Also, the kids facilities were the best, we had 4 under 4s and every single one of them enjoyed themselves.

Lack of signage to know where to go, although after day one/two it becomes very easy to navigate around the property.

Everything

Perfect

“Top-notch” can be applied to pretty much everything, to name a few things: - food: mind-blowing variety of foods in the main restaurant, we’ve never seen that many choices of everything, a foody is going to be delighted. a la carte restaurants were also fantastic. the cherry on top was the Godiva cafe with cakes at the level of best French bakeries like La Durre. - service: perfect, all of our asks got addressed, the system with personal assistants is a killer. cleaning was smooth - happened when we were away so that we don’t even notice it. same about the service in the restaurants. Worth mentioning that we asked for a late check out (5h later) and got it absolutely free of charge! - entertainment: no chances to get bored, the program is packed with fun activities, evening shows were highest quality ever - literally at the level of Cirque du Soleil. - kids entertainment: rixy club - tons of fun activities for all ages, no need to book anything. the game club with machines and bowling are so much fun not only for kids, for adults too - territory: huge territory, no need to leave the hotel, really self-sufficient: pools, gardens, beach workout ground, playgrounds, shops etc. - photosession: though felts like local photographers are a bit too pushy trying to sell you a photosession, after giving it a try ended up having hundreds of great pictures and a magnificent photo album, so we never forget this phenomenal vacation - attention to detail: welcome plate, beach bag, chocolate in the evening and many other small things that makes the experience so flawless and enjoyable. This is the second time for us staying in this hotel, we were impressed with the hotel 3 years ago, but this time it’s just the next level. We were genuinely impressed and pleased. Thank you so much Rixos Premium Belek! We’d love to come again in the future.

I’d say “Nothing” really, but as there is always room for improvement, a couple nitpicks to point out: - pillows - too big for us, usually in luxury hotels you have two a puffy one and a slimmer one, in this case both were really puffy - a couple maintenance bits in the bathroom - there is a small leak in the bathroom, the shower door wouldn’t close completely so water would get to the bathroom floor when taking shower

Everything was great and wonderful

Nothing

The service is above superb. Really Customet oriented and very helpful. The food is superb. In particular Handan & Kaan from customer service were amazing

Nothing really

All is perfect

Nothing

The property was well organized and contain all needs. No need to leave the resort, if you dont have to. It fits all categories, both adults and kids. Everything for everyone. Very impressed with the staff, all with no exception! Highly recommended for a short retreat and switch-off

None

everything

nothing

not enough help from staff not as welcoming

The food in all the restaurants was exceptional

if you are looking for a luxury hotel to care about every single details and also about their guests you should visit the Rixos premium Belek . the food experience was phenomenon because they have 4 different All a card restaurants that you can enjoy . the sport experience was also perfect due to the fact that they have great facilities and professional couches . rooms also are really high quality and we had chance that our supervisor ( miss Nadia ) upgrade our room to a better location and floor . visiting land of legend was really fun too .

I wish for future they add the all inclusive for land of legend as well and also have more buses for taking people to the Land of legend and back and also more fun programs for adults .

amazing facilities , great service

alcoholic drinks were not up to the standard

Staff were very friendly and nice. We really enjoyed to stay Rixos Premium Belek. All facilities were great. GR agents Handan and Kaan were helpful and they answered all questions and requests very quickly. Special thanks to Türkan Kurt who has been working in housekeeping department.

Supermarket prices were too high.

I cannot express enough how amazing our experience was. From the moment we arrived until the day we departed, the impeccable service provided by Nouf from Guest Relations made our trip truly unforgettable. Her coordination skills and dedication to ensuring our family had a seamless experience. She went above and beyond to ensure our stay was perfect from start to finish. Thank you to Reda as well, before we stepped foot in the hotel, Nouf and Reda created a dedicated WhatsApp group for our family for communication to keep us informed about the resort's activities, restaurant reservations, and any other updates we needed to be aware of and ensured that our needs were met promptly and efficiently. We want to also thank Ali for his contribution, and was always ready to assist us. The resort itself was beautiful, with luxurious amenities, lots and lots of activities that you’ll never get bored, a stunning beachfront location, and ultra-all inclusive. Highly recommended for a family vacation.

be prepared for a lot of walking as the amenities are a bit far from each other, depending on which side your room is on.

everything

nothing

Everything

Perfect

Hi, i was with my 2 adhult children, at the Rixos, this is our second visit. The hotel gave us the best time, ever! The room and service, was Extraordinary!!! The service of all the department at the hotel, was so proffesional! The representetive of customers, Nof, was so amazing! She took such agreat care of us! And did all the best, that our staying at the hotel will be so full of joy and happiness! We are so greatful! To Nof, and Certainly will come back, at the hotel. The restaurants at the hotel, are so delicious! Specially, the Italian restaurant, so delicious and the best service!!! And we had an amazing experience at the meat restaurant Aksem! It was an enormous experience and wonderful taste! I really highly reccoment to choose Rixos premium Belek! And i certainly will go again there. Thank you for a great time! The David Hazan family HELEN

I loved everything in the hotel!

by far one of the best hotels I’ve stayed at. everything was perfect. staff were exceptional. would like to say a special thank you to Alina who was very helpful throughout.

it was perfect.