The location of this hotel was great but the hotel itself was amazing. The staff were great, food was good and the little touches like the herbal tea and cookie in the evening just added that extra touch that made us feel spoiled. Staff were also great at recommendations on things to do/see and restaurant recommendations were spot on.

Nothing - I loved it and would love to come back again.

The breakfast was delicious and so well organised and relaxing

Great location Great accommodation Have been there before and liked it the first time Excellent breakfast

N/a

location, cleanliness, delicious breakfast, friendly staff, comfortable bed

nothing

Good but bit geary though waitress made sure we got what we asked for. Straight scrambled eggs

Normally prefer to stay with in house restaurant but was guided by staff to good alternative

Hotel is in excellent central location, is quiet and the rooms look over beautiful gardens. Quality of furnishings and amenities was excellent. Very friendly and helpful staff. Delicious light meal for dinner which was beautifully presented, excellent range of wine and spirits, generous breakfast which was included in room price. I very much appreciated all the local produce used.

The hotel is in a heritage building and the refurbishment and fit out to accommodate the needs of travellers is excellent. Our room was spacious, clean and attractive. the two beds were very comfortable, and the ensuite bathroom was excellent. The hotel has several common areas for guests including an outdoor terrace where the manager served us with drinks. The cook to order breakfast was very good, served in a heritage breakfast room. As we were on a road trip through the Central West, the manager Tom gave us great advice on how best to spend our time, including mapping out a heritage walk, which we thoroughly enjoyed. He also gave us tips on where to go for dinner.

Couldn't be faulted

Very pleasant setting, close to town centre. Reception staff were very friendly, relaxed and helpful. Rooms were well appointed, very clean and quiet, with nice look out onto trees. The breakfast was delicious: excellent fresh granola with home made yoghurt and fruit, followed by perfect scrambled eggs on sourdough toast and lovely coffee.

Cleaning staff coming into my room when I was in the bathroom, well before due time to leave - not a good experience. No internal phone to call reception (I needed an iron). No info on 'menu' or elsewhere to say this was the case or give number to call (I looked it up on internet then later found it was on the door pass). I wonder about the assumption clients will have fully charged mobile phones (what do they do if they forgot their charger?) and about the safety aspect of clients alone in rooms with no easy means of contact. Lastly, surprising lack of written information (pamphlets, etc) about Orange and its attractions, though staff gave very helpful advice from their personal knowledge when we asked.