Super Lage zwischen Königspalast und Innenstadtbereich für Touristen. Sehr höfliches Personal. Zimmergröße und Ausstattung sind, wie beschrieben gut und nicht abgewohnt.

Die Englischkenntnisse könnten beim Personal etwas besser sein, um Missverständnisse zu vermeiden

The staff were incredibly friendly and helpful, helping us to organise trips and book taxis and tuk tuks. The hotel was very well maintained and the pool was lovely. Such friendly staff too. I would recommend this hotel too anyone who was visiting this area.

Riesiges Zimmer , leckeres Frühstück, schöner Pool , sehr freundliches und hilfsbereites Personal! Besonderes Highlight war eine ganztägige Tempeltour mit Som Ney als Fahrer. Ausnehmend freundlich und kenntnisreich, ohne im geringsten aufdringlich oder anstrengend zu sein. Wir haben den Tag sehr genossen!

Ausstattung in der Küche. Die Küche per se ist super, aber sämtliches Zubehör (Besteck, Teller, etc) muss man anfordern. Das geht aber dann gut.

We had an incredible stay at the Koulen Hotel! The staff, led by the exceptional General Manager Nita, went above and beyond to make our experience memorable. From the moment we walked in, we were greeted with warmth and professionalism. The attention to detail was evident in every aspect of my stay, from the immaculate room to the fabulous pool. The staff's dedication to ensuring my comfort and satisfaction truly stood out. I can't praise them enough for their excellent service and genuine care. My time at the Koulen Hotel was nothing short of extraordinary, thanks to Nita and her amazing team!

The ‘double’ luxury suite was strange as there was another locked bedroom and far too much space for a couple.

Excellent staff, superb service. Special thanks to Walter.

Pool, and happy hour was great! Transfers and transport around the temples was also excellent - an air conditioned van for our group of 7 including children was essential.

Supply some simple cutlery, plates and cleaning cloth etc in the room. When feeding small children, sometime you need to order specific food or cut fruit etc.

This is my second visit to Koulen Hotel, and once again, I was not disappointed. The hotel's prime location in the city center, close to Pub Street, is a plus. The suite was spacious, clean, and exceptionally comfortable. The friendly staff always greeted us warmly and offered their assistance whenever needed. The gym was satisfactory, the pool was nice and the breakfast provided was good. Overall, it was a delightful experience.

We booked a suite that could comfortably accommodate 4 or 5 persons, even though we were only a group of 3. Surprisingly, the hotel staff informed us that the suite was intended for 2 only, and they charged us an additional $15 per night, even though we didn't request an additional bed.

Great pool area with lovely pool bar serving cocktails on Happy Hour from 2-6pm. We had a large suite which we could almost get lost in!! The location is fine and just a short Tuk Tuk ride from all the bars and restaurants on Pub Street. Great buffet breakfast.

I can think of nothing that was not perfect for us.

Nice driver - Vom Somney Nice chef - taught me ingredients of delicious tea

non

Staff, pool, location: top!

Rooms single glass windows, bit noisy

Great place! Great staff! 10/10

All staff were helpful and charming, professional and well informed. The breakfast was very tasty.

Nothing really

Very comfortable hotel with nice amenities. Our room had a kitchenette with a large refrigerator and microwave, perfect for our 5 night stay. The staff were amazing and very helpful. They arranged a guided sunrise tour of Angkor Wat for us, which was definitely worth it. Our guide Mr. Sarorn Chuop spoke excellent English and knew so much about the history and architecture of the temples. He was also a skilled photographer and we have some of the best photos of our trip from that tour.

Nothing to dislike, we had a fantastic stay here.

I loved the place. The staff went above and beyond to make our stay exceptional. They awere all extremely friendly and helpful. We booked a single room suite but were given a 2 bedroom suite which was huge. The pool was very nice. The location was great. A nice area and a walking distance from a lot of restaurants and even the pub street. The staff knew that we were celebrating our anniversary and the staff met us in the lobby with a cake which made our day.

Nothing.

Wonderful hotel, extra large rooms, perfect pool and poolbar, great breakfeast. Second to none.

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Very good breakfast. Including european meals.

Public swimming pool. People coming from outside, swimming dressed and disturbing guests.

Excellent location, Exceptional service, Staff always eager to help, extremely neat & tidy, right next block across the road there is Heritage Walk a mini mall which doesn't scream for attention unless you notice it with dozens of restaurants, Starbucks, Dominos, ice cream Parlours & even a movie hall & a supermarket.

can't think of anything, everything about the Hotel was positive & in fact memorable

the pool and garden area were so charming and the breakfast was the best buffet we have had . All the staff were absolutely lovely !

one of the best hotels I've ever stayed in. the manager greeted us upon arrival, the staff was exceptional and the room is very spacious. the breakfast is varied every day. the hotel helped us to manage the tours to Angkor and to the mountains, they offered us a good driver to the airport as well. i cannot even say a bad word. highly recommend

Awesome hotel stay at Siem Reap. Highly recommend this jewel as fantastic staff. Great breakfast selection comes with a chef to cook your omelette every morning. Special thanks to June(staff) to book our cultural dinner show, accommodate for all of our requirements during our stay. Lovely welcome fruit basket!

It's not the hotels fault, but the army of mosquitoes was a bit of pain in the rooms. The hotel provides electric mosquito repellent but still found them in the room.