Location

Breakfast was a 1 out of 10, (10 being good). The room stunk, the bathroom door was jammed.

Clean and comfortable room

Need more options at breakfast

I chose the room with three queen beds. As I was getting to go with my daughter and my grandsons. The free breakfast downstairs was OK.

When we got in our room, the first night we noticed the carpets were filthy. The two chairs had stains on them. Somebody had spilled something down the front of one of them so we didn’t want to sit in them without the towel or blanket. The first night we rested OK. The boys couldn’t watch tv as the channels were blurry. They were told they were not able to fix it until the next day. We got up in the morning and went to Silverwood. When we came back the room smelled like there’s been an electrical issue smelling like something was shorting out. We called the front desk to complain the desk person came upstairs and said oh, you ran the air conditioner all day, so that’s what you can expect that it’s kind of an older ac. We told them we weren’t comfortable stayed-in a room that had electrical possible issues. They gave us two rooms that were average and much cleaner than the family room. We had to request a room change.

Breakfast was bland

The lobby could have been way more inviting

The breakfast was excellent! We've never seen before a machine that cooks pancakes, and we also thought the scrambled eggs was very good.

In our room (211) there is a squeaky floor.

Clean facilty provided breakfast

No elevator

Greeting staff was awesome.

The carpet was dirty and gross.

that the room was not completely clean. really should have the housekeepers check under everything….like the bed. I am a former housekeeper/inspector and the room definitely could have been a lot cleaner.