Location was good. Front desk staff were very pleasant.

Back door by our rooms did not lock. We told the front desk and they admitted it had been that way for a while but they couldn't get anyone to fix it. We stayed for 7 nights but, even though we put out the door signs that we needed housekeeping, we only once got fresh towels but never got fresh bedding...and that was after telling the front desk we needed it 3 times in one day. Once we were offered clean sheets so we could change the bedding ourselves as the housekeeping staff had left for the day. Only upon checkout were we told the staff doesn't look at the signs but works off a list from the front desk in the morning. While the manager was very nice, he offered no discount or credit or anything. VERY disappoianting.

the breakfast was great and staff were overall nice.

My non smoking room smelled like cigarettes so bad. The bathroom sink was dirty when we checked in. Once you got to the elevator it smelled like weed everywhere. I was woken up from my sleep at 1am to a staff member banging on my door and then proceeded to unlock my door with a key while I was getting up to answer the door. He said that the room was never checked out to me. He then said that it must have been a mistake while another customer was waiting to check into my same room!

The rooms are very comfortable and clean.

Good breakfast just a bit salty

The pool

Breakfast had a good selection for the limited variety and the room was nice and clean when we walked in, no problems with having to find clean sheets, although the tv remote was broken when we got in.

I do wish that the electronics were looked over before a new guest would come in since the tv remote wasn’t working when we came in. We also tried to install our personal gaming device and it wasn’t connecting to the tv.

The breakfast was decent.

The hot tub was down again.

Pillows weren't the best, otherwise great place for the money

this is my go to every time I’m near Colorado Springs I love the staff and my room is always so clean they know me personally as the travel nurse thanks for being so pleasant

I really like the breakfast. The room was nice

Very clean property and staff were very friendly. Breakfast was amazing!

location was great.

felt it could use some upgrades. it was clean and I had no issues!!!!

The front desk staff was nice. Very quiet & convenient.

Cleanliness. Bathroom was very dirty, we went to Walmart and bought cleaning supplies. Had to call several times for towels & never received, had to go to front desk. Our card stopped working & had to go to front dest No vent in bathroom. Makes getting ready hard. Comforter on bed had a big yellow stain ( I hope) made us feel like sheets were dirty. Gentlemen at breakfast was nice. Lady was rude. She definitely didn't stay on top of refills. She would get mad if someone came to breakfast at 845 Someone puked or pooped in elevator. Lady cleaned floor but not walls...yuck. Hot tub wasn't working. Only one cart available at Check out on a Thursday (note on other cart(full of towels) Our toilet wouldn't fully flush, instead if fixing they gave us a plunger, & offered us another room but not to move us. (I'm not a snot...but when ur staying a week & unpack & put up a Christmas tree that's a lot to move, so I asked they just fix the toilet. No one ever showed up). I do not recommend. I normally recommend a Laquinta Hotel... but this is the worst experience I've had at one.