I love the location and the design of the rooms

I could hear everything in the rooms next to me above me and below us. I never could find the ice machine.

Everyone was amazing working that weekend ! So accommodating and friendly . We will be back in 2 weeks !

The atmosphere and decor was a quaint and a great concept. Great location, right on the square and can walk to all the shops and nearby restaurants. The hotel also has a great rooftop bar with view of the square.

The room cleanliness was not up to par and the value is not worth the stay. The room floorboards looked like they have not been dusted or cleaned in years (gross) and there was a clicking noise all night that I was not able to sleep. Bed very uncomfortable as well. Also no water bottles available in the room or on the floor. If you want a glass of simple water you have to walk down to the lobby. For $800/night I would expect something as simple as a water bottle in the room as they don't offer any type of room service.

Location.

Very expensive and the room was a bit worn.

Best hotel in Oxford! It was perfect as always (my third stay here)

The location is perfect for a stay in Oxford. The service is always great.

When I visited before- I loved everything

I tried to cancel 3 times and never had help. I paid in advance and tried to get some refund (minus a fee of course) and when I called, they said they couldn’t help so when I emailed twice, no response at all. I’ve stayed here multiple times and was disappointed.

Location, decor, room size. Bed