Great location and staff support was excellent

Can’t find anything to say that was negative

Enjoyed being away from louder, party areas, but close enough to get to all of the hot spots. Usually Ubered, but one evening walked back to the Thompson from Broadway area. Loved the option of nice, affordable, upper-scale restaurant on-site.

The restaurant needs new furniture or existing to be reupholstered. Carpeted areas in most areas need to be replaced.

The room was nice but other than the view, pretty basic

They gave us the wrong room number at 12 am and had us trying to get into SOMEONE ELSES ROOM. When we went back to tell her she was on her phone with AirPods and said “oh. Here I wrote the wrong number” Then we got up to the bar at 12:32 am just wanted to see the bar. It was supposed to close at 1 am and they said “no sorry they already made last call we’re not letting anyone else in. We close in under 10 min”

Location, clean.

Wish there was a pool.

Everything

The Menu at the restaurant next door was interesting.

Staff was excellent. And Concierge. And meditation teacher

Location was out of the mainstream.

Room was noisy at night because of roof top bar and one across the street. There was no place to get a breakfast.

Wait service was excellent. Room was beautiful. Great location! Comfortable beds and showers. Great food in the resteraunts. Fast room service with hot food.

Consier and desk checkin staff was inpersonal. They all could do a better job with smiles and making new comers feel welcome. All other staff was exceptional.