Buffet breakfast was excellent. I arrived hours early and the staff gave me a room to rest and shower in while waiting for mine to be ready. There were several such extra touches from this hotel. My room was huge, with a separate space off the bathroom for a deep bathtub and shower area. There was a balcony with large swing to sit in, and a couch in the room. I could walk to the best restaurants in Siem Reap and to a large market. The Royal Residence was also walking distance.

Can't think of anything.

lovely experience

the pool , location and the staff

The staffs were all very accommodating and attentive. Special mention to Kim who arranged all our tours and transport ,giving us an enjoyable and yet relaxing time with no pressure. The restaurant on the 5th level served delicious meals. Also the breakfast is not to be missed.

Nothing

We were upgraded to a bigger room and it was fabulous. Beautiful view of the city, with lovely sunsets. Big spacious bathroom, clean and tidy. Pool was warm and nice. Had some gym facilities which I appreciated. Breakfast had good options and was tasty. On arrival we were given a welcome drink and a slice of opera cake (lovely touch).

The pictures look much better than the reality of the hotel. The hotel is nice but i was quite disappointed with reality vs. pictures. It was quite "old" vs. what is shown .

It was quite old and our room was quite dark.

Lovely room and comfortable bed

No natural light in room

I had a wonderful experience at the Hari Residence. First of all, the amazing staff with a great attitude consistently made sure I was comfortable, which I really value. Plus beautiful, spacious rooms and excellent localization. No cons. Hari Residence is definitely a place you want to come back to.

beautiful place

it’s so noisy. night time like a zoo. day time from construction. doesn’t feel like ‘spa’

Staff was amazing, very helpful and welcoming. rooftop pool is great.

The rooms need updating. While relatively clean, the poor craftsmanship shows through in most areas.

great service and location

poor breakfast buffet and very bad soundproofing

Breakfast plenty of options Pool nice view Staff was extremely and helpful hopeful setting up tours Late check out at 2:00 pm no extra charge Hotel was clean and close to city Free hotel pickup 20% discount on food and spa services

Room location 450 was located below the kitchen we heard staff working later and early only think did not like about our stay

Very friendly and helpful staff with good English who can assist you with a variety of stuff including booking drivers and tours. The hotel is a short walking distance to 'Pub Street' which is basically an area filled with decent restaurants for expats and tourists. The hotel even has its own tuk-tuks right outside for getting around if you need them.

A naughty dog in the area next to the hotel would bark loudly occasionally and let's just say I didn't need an alarm clock with the friendly neighbourhood rooster providing early morning wake up services. It's not a problem specifically with the hotel though as there are just lot of dogs and chickens running around semi-wild in Siem Reap.

Good clean rooms, well maintained, and great facilities, including a spa and massage options. Breakfast and dining options were varied and always met my expectations. Excellent location well within walking distance of all the attractions within Siem Reap itself including a number of markets and entertainment. The staff are superb. They could not do more for you if they tried, and I really cannot stress that enough. They even managed to recover my mobile phone for me when I foolishly left it in the transfer taxi from Phnom Penh within 45 minutes! Transit and travel further away from Siem Reap such as the Angkor temples, etc, are easily arranged within the hotel at very reasonable prices, and the staff will get this right first time every time. A very special mention to Kim who is the only person I have ever met who does not seem to possess the ability to frown! A great stay and highly recommended.

The only downside is the noise pollution caused by the neighbourhood dogs. It is irritating and unfortunately outside of the control of the hotel. This affects those rooms that are located on the west side and outside facing only.

friendly staff and facilities

just that cable tv was not working

The staff were amazing - so friendly and helpful. The upgraded room was lovely

Breakfast could have had a few more choices but was still ok. Bathroom needed more provisions for putting wet towels.

This hotel had some of the friendliest staff I have ever met. They were absolutely accommodating and went abov enad beyond to make our stay as comfortable as possible. That they knew our names and greeted us personally every morning made us feel right at home. We will definitely stay here again.

This hotel was a great choice. - The lobby is incredible. - Staff is beyond nice. - Rooms are big. - Breakfast is terrific. - Pool is soooo nice after a day sightseeing and walking around temples. - Location is perfect, walking distance to main streets, restaurants, shops, etc. - Airport shuttle.

Pool on the roof top and you had great view over the city. Could also just see Angkor Watt

Everything was very good

The pool and the view from the pool were beautiful. The room was tastefully decorated and the service by all staff was superb. Everyone's attitude was the best. We had an amazing time. I also had an amazing relaxing massage.

The breakfast selection was great, but the eggs benedict could have been better. Pedicure service was also super nice, but for some reason, they don't include base coat and top coat, just nail polish, which I found kind of odd. Maybe it's a thing in Cambodia that I never experienced in any other town.

Very comfortable room and friendly staff. Food was also very acceptable at the hotel

actually nothing

staff is kind and helpful , breakfast is the best