The staff are very professional, very nice and very helpful. The location is good because it's not far from the airport. The food was good.

The room and the bathroom are very small. The parking was very close to my room.

Nice swimming pool The best hotel we have had in Rwanda Very friendly and helpful personnel Reasonnable prices at restaurant Free shuttle to airport Good breakfast Located in nice Area with small shops

Better ask a room on the swimming pool side vs. street side

The staff were extremely helpful and accommodating.

The location was quite far out from the central city, however the hotel driver did a great job helping us to get places.

The customer service and staff were very helpful and professional

The size of the room and bathroom

Very nice place. I will definitely return. Soap tray needed in the shower as well as body wash needed There are soap bars. Breakfast was okay but not really breakfast. I prefer a breakfast with eggs and dairy products, pancakes, etc. The breakfast there was more like lunch and dinner. There were hard boiled eggs, therefore, that helped. Scrambled or omelettes would have been preferred. Also the coffee is instant. I prefer coffee made in a coffee or espresso machine. Good news is that there is Java House within waking distance. The staff was great! When I informed them that the room was lacking in wall outlets, they gave me an extension bar and they allowed for a late checkout at no charge. I would return to this hotel.

The staff are lovely and accommodating. The environment is cool and calm. It’s a lovely place to visit again.

Nothing really.

The airport shuttle was very easy and quick. We were greeted at the exit with a sign. The hotel has a nice little garden and a pool. The food that you can order was good, breakfast quite ok.

convenient location

The bed was uncomfortable. it was very difficult to sleep comfortably