Sunrise Zante - Adults Only Hotel

Pool was great. Breakfast Buffet was great. Location was quiet and convenient.

Had to ask fro a hair dryer. Issue with door lock that had to use physical key. Water feature at the pool (drench spout) not working and looked abandoned.

Amazing Staff Beautiful immaculate hotel stunning garden and pool

Smoking 🚬 needs addressing staff did take up our complaint and deal with it but it was an issue because of one ignorant couple

I had a mini pool to myself. I had privacy..

Nothing

The location was convenient for exploring Zakynthos, and the room did have consistently hot water. There were also a few staff members who were kind and helpful, particularly the gentleman Harris who eventually assisted me with the air-conditioning issue.

Unfortunately, the property did not feel remotely up to the standard I would expect from a four-star hotel, especially for the price I paid. The room and facilities felt dated and lacked basic conveniences. There were no drawers or adequate places to unpack and store luggage, which was particularly inconvenient for a six-night stay. The air-conditioning was one of my biggest frustrations. It only operated while you were physically in the room, so after being out for several hours, I would return to an extremely hot room that took a long time to cool down. I also experienced an issue with the AC during my stay, and while one staff member was genuinely helpful in resolving it, I did not find the overall response from the staff particularly helpful. The bed was very uncomfortable, and there appeared to be a mildew or musty smell coming from around the shower/drain area. The hotel’s system regarding irons was also unnecessarily inconvenient. Combined with the very early checkout time and generally outdated facilities, the stay simply did not feel like good value for money. Overall, my expectations were considerably higher based on the hotel’s four-star classification and the amount I paid. In my experience, the property felt much closer to a budget hotel than a four-star resort. I would spend the additional money to stay at a genuinely higher-end property next time.