Food was good, location, staff was great, very clean

Swimming pool was small

Location fine and nicer than expected breakfast —nice variety but same every day.

Could do anything after dark because no overhead or additional lighting in room. Only had 2 bedside lamps and small poorly lit desk lamp. I could not see enough to do crossword puzzle unless Aston bed which was very uncomfortable. USB pots at bedside didn’t work. Coffee pot missing part but able to get replacement but had to go to front desk. Bathroom floor grout almost black and tiles dark from residual dirt ( compared to tiles under sink). Need additional mirror in bathroom as deeper counter depth. Mirror in entry unable to see anything due to poor lighting. Carpet in hallways and especially in front of elevator on floor 2 in very bad shape with buckled frayed carpet. Pool not working due to repair but didn’t know til arrived. Charged each room additional $3.87 per day labeled as “parking lot fee” even if you didn’t have a car parked! When asked, told it was for maintenance.

My room wasn’t really all that clean

Convenient to naval base. Good breakfast served early.

Bathroom wasn’t very clean, interior carpet was very worn. Heat/air was difficult to manage a temp.

Nothing special, but was nice & clean.

Front desk attentiveness wasn’t great. Had to wait both times I went there. Maybe understaffed ? Rom 339 black out shade was stuck in position. Could not raise or lower. We were tired so we slept okay anyway, but needs some attention.

Location is very central,..everything close by .. love it

Everything was awesome

When we arrived the parking lot had a new black top that was just paved. When I checked in to the hotel, I mentioned that I needed to be closer to bring my luggage inside. The hotel desk clerk said he’d take care of it. He brought a luggage carrier outside and loaded my luggage and items that were in my car on the cart - then took it to my room for me. I found him to be very helpful.

1. The air conditioner was very noisy - I called down to the front desk, but I was told they couldn’t do anything now, but could check on it the next day. However, they DID NOT! I turned the air off one night, but it became very hot in our room. I was offered a different room, but because I was exhausted, I didn’t want to move my things. 2. There needs to be more lighting in the rooms.

Nothing i have no choice that time because all hotels nearby at Great Lakes are fully booked. This hotel is expensive and staff not friendly.

Very expensive and staff not friendly or accommodating