Small but clean room. No cooking option, only toast and micro. Had to request new towels, extra coffee and sugar every second day as they were not offered.

Quite expense and a long way from the action. Zero customer contact from customer service staff on site.

Terrible service, couldn’t give clear instructions on where the building, Parking and room was as it was in a different building, had call them to get the wifi password and didn’t give instructions on check out which delayed me as the reception was not open

Easy outside hrs checkin and no holding deposit required.

Great set up, everything you need

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- modern design - newly built apartment - all the necessary items are in the apartment (micro; fridge with small freezer; kettle; air con; balcony; cutlery, plates, glasses and cups) - clean (including bathroom) - very convenient check-in and check-out (with the key locker, so you can arrive anytime) - visitors parking permit for the whole period of stay

- several places in the apartment were dusty (back side of TV and the bathroom door). This may cause big health problem for people with allergy for dust. - one night it was a lot of noise from neighbors (either from their balcony or from the room)

Clean modern bright quiet

No enough off road car parking

Location good Poor lounge - very uncomfortable to sit in for any period - gave sort back to both of us. No pool in complex at all. Room cleanliness on arrival was poor - had to vacuum floor and wash cutlery and crockery. No microwave containers and cutlery was odds and cheap quality and mismatched - not what is expected at a 4star + accomodation.

See above

Room was clean and available early ie. before 2.00pm. Parking was undercover and secure. Car park a bit tight as I have a large 4wd but I managed okay.

The only negative was that there were no tea towels but not a biggie.

Room was good and clean. Location was fine.

Car park was unlocked to the public - insecure. Main bathroom was tiny!!!!

Lovely area & location. Very clean and modern. Good pool.

Only 3 rolls of toilet paper for 3 people & 4 days.

NOTHING - Our stay in room 23 was awful. If you are older, forget it. The lounge furniture is low to the ground, difficult to sit down and even harder to get up. Both beds were uncomfortable. In the second bedroom the blinds in the window don’t block out the light completely, so whenever someone walks along the outside passage way at night, the light switches on and shines into the bedroom.

We had driven 9 hours to get to this accommodation for Christmas, arriving at about 6pm. Parked in the visitor parking and after a walk around, located the lock box. It need an access code which we had not been sent. Phoned the number on the lock box and was given it. Our key dropped out. The person on the phone said an envelope should also have dropped out with further instructions but it didn’t. So we had a room number and went into the 1st underground parking, which was open, to look for our car parking spot. We eventually stopped the car and walked around looking for a non existent no. 23. Drive back outside and phone the number again. Try the other car park they say. So we drove up to that one and not one button on our key would open it. So on the phone again, and were told to park in the visitors car park until the next day, when the office would be open. One hour of faffing around just trying to get to our room. Once we got up to our room, we wanted to go out onto our balcony and have a look out. The door was locked with a key, not the room key we had. So very frustrating. On checking out, we spent an hour trying to find the trolley to pack our suitcases and groceries on. My husband asked a man who was cleaning the walkways if he had seen it and his response was that he didn’t even know that there was one. My poor husband who is in his 60’s, had to carry suitcases, crates of food and drinks, to our vehicle in the car park.

View and location

Front door was very hard to close Shower grout was black needed a good clean

Proximity to the hospital

Balcony had not been cleaned for sometime. Cobwebs everywhere & dirty floor.

Only a few minutes walk to the hospital, perfect for a 2 night stay

Floors were rather dirty as we ended up with black feet but guess they were unaware of this and I am sure it would be cleaned for the next visitor. Not keen on the $150 bond as we were travelling overseas before it was returned so had an effect on finances.

Clean, close to the hospital.

Modern and comfortable, secure parking and nice view. The area is quiet and very close to the hospital if that’s your destination. Friendly staff and easy key collection. The room is well equipped.

A toaster would probably round out the amenities really well. I was lucky the neighboring residents and guests were quiet the night I stayed, because you can hear doors. But I would stay here again.

The Beds were excellent and very comfortable.

Provision of a pool

It was clean and bed was comfortable A suitable apartment if just on work trip but not for a weekend getaway or for a holiday rental Good car park and lift security

Very noisy early in the morning Very small and basic layout. Very generic and needs a modern up grade Surrounded by high rises no view and very boxed in

Nice views of lake…room very clean…fantastic walks around lake …close to shops

Little far from beach…

Easy to find

Room was a little dirty

It was very clean

Softer pillows

Location was great! Walking distance to essential shops and eatery

N/A

Excellent location close to the Sunshine Coast University Hospital. Friendly and helpful staff.

The dryer didn't work. Also the floors needed mopping and it was dusty.

Rooms had a great balcony and plenty of space for a family

Dryer broke. Car park was far too small to accommodate any large Ute or 4wd.

Great location Great having a balcony didnt feel boxed in. Would have felt tiny without that as room compact