Hotel Serene
About this hotel
Nestled in Glendale, this attractive hotel for $150 per night is a fantastic option for your next break. Offering an outdoor pool, this hotel is 10 minutes’ drive from University of Phoenix Stadium. Free Wi-Fi access is available. A continental breakfast is served to guests each morning.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Map of Glendale, AZ
Reviews
3.5/5.0
Average(673 Reviews)
100% verified reviews
7.0
I did not have breakfast at the motel. I left before breakfast was served.
The TV uses streaming/Wi-Fi (not cable) and as a result it hung up almost constantly making it totally unwatchable.
The floor around the beds was also in need of attention as there was quite a lot of dust/debris gathered at the edges of the bed frames.
The gap around the door was also quite large and resulted in noise and cold air making its way into the room. We tried turning on the heat (using the wall-mounted A/C unit) and it was so dusty and dirty it caused the smoke alarm to go off. We had to shut-off the heater and open the door to let out the dusty/smoky air. This made the room colder!
2.0
What Breakfest ?
TV did not work and the room was not cleaned up on the second day
also the smoke alarm was tape to the wall and not working
1.0
Location
Dirty, room smelled, sheets has cigarette burns, pillows were awful
10.0
We didn't check for breakfast.
I've been staying a this place since Valerie(GM) took over and I enjoy it everytime. Valerie is so welcoming. See you soon Valerie!!!
8.0
Clean facility and room. Pool was refreshing after a long day.
No hot tub. But the pool was good.
9.0
It was clean
10.0
The location was awesome. There was food entertainment the mall all right there.
There was nothing I didn’t like
2.0
The bed
The bathroom was not clean. There were beard hairs on the counter top, floor was not clean
8.0
They was friendly
Nothing
7.0
great location
10.0
clean and quite
10.0
Everything was great and relaxing. Staff was friendly and helpful as always. Room was clean and organized.
9.0
Stuff was very helpful
Not really
3.0
There's no gross carpet in the rooms, which I think is a big positive. The room was pretty clean. Old furnishings but that's not a big deal. The bed was fairly comfortable. The location is great, lots of shopping and restaurants close by. But, that also means it's a very busy area and noisy with traffic. There is no breakfast which wasn't a huge deal because so many restaurants close by. We never got close to the pool.
The wifi NEVER worked. Nothing the guy at the front gave us matched what showed up when you look for wifi. Tried the password he gave us on anything close but none worked. Went to shower in the morning and no hot water. I stood there shivering for 5 minutes and finally gave up and washed my hair in cold water. By the time I rinsed the conditioner out it had finally gotten warm. So, if you're showering early, it takes a long time for the hot water to get to you.
If you can get this hotel for under $70 a night, it would be okay because you wouldn't expect much. It's not horrible, but for $160 a night you expect better. Phoenix is overpriced and so busy on weekends that they can charge 3 times what a room is worth. It was in a great location for what we were doing and nothing nearby was a reasonable price so went with it hoping it would be okay. There's a lot of contention with the staff, yelling and complaining, rooms being given to guests even though they hadn't been cleaned yet. There are obvious staffing problems. It's an old property. Our door was pitiful, huge gap under and smaller gap on the side. Lots of light coming in and didn't seem secure. Even though the room was clean there was one weird thing. There was a sanitized paper seal on the toilet, but when I took it off, the toilet was stuffed with toilet paper. So much that I was worried it would clog when I flushed it. It didn't look soiled, but rather like it had been used to wipe the toilet clean.
1.0
Missed it
Not getting my deposit back and was accused of smoking in room and I am a nonsmoker.
8.0
It was OK
Nothing personal really could’ve used a little more cleaning the stair steps when I went barefooted blackened or feet around the pool needs power washing . Whoever painted the trim in the rooms Did a lousy job really noticeable to people the remodel it’s OK I like the floor in the tile that is a hunt there for somebody older to trip on
5.0
the location was close to where I wanted to be and lots of stuff to do…pool was nice
the hotel is pretty Sketch …lots of weird activities and our room smelled like pot the whole time we were there! Sheets, pillow cases and blankets were stained.
7.0
The location is good. Front desk friendly.
The facility is a little dated.
3.0
The motel is adjacent to a large shopping mall and there are plenty of restaurants in the area. Sink was clogged but Maint staff corrected immediately. Pool was clean and AC worked well.
It was not a hotel but rather an old Comfort Inn motel. The bed sheets were stained and some of the towels had holes in them. No breakfast only a small coffee machine.
8.0
Didn't eat breakfast as I didn't know they served it. Room was clean and comfortable.
3.0
location was excellent. Right next to the shopping center and a zillion restaurants.
was a 65 dollar a night old renamed motel 6. Was not up to 119 dollar a night hotel! Need a complete renovation for that rate.
7.0
large size room, clean, comfortable bed, quiet.
the tv was stuck in demo mode and the audio wasn’t working. i did call for help and the woman at the front desk tried to help but wasn’t able to figure out the issue.
8.0
Staff and management went above and beyond to accommodate me while in transition, while maintaining integrity to the level of service expected from a professional Hospitality organization.
Time and circumstances befall us all.
FAQs
How much does this hotel cost compared to others in Glendale?
The average price for a rental in Glendale is $232 per night. This rental is $82 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Serene. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Serene. Enjoy the water!
Is Hotel Serene pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Serene?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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